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Have a problem with the layout of the button. Nir tried to solve it and was advised i needed to get in touch with shopify, 5 stars for customer service
Great support! Their team went way beyond what I have expected of them and did so in a very timely manner. By buying this app you definitely get much more than what you see on the screenshots. Thank you Camila, you are a hero!
Love this app and I love Bold, I have used their apps before and they are amazing. The customer service is always the best and I can honestly say that these guys have solved what could have been major problems in the past with some of the apps they have created. Great job guys!
So this app solved a MAJOR problem for me. While I am still deploying it and have not completed I can already tell it will do much better than the prior Product Option (free app) app I had.
The previous app once it adds the product to the cart you could manually remove parts of the bundle which it shouldn't allow. I lost hundreds of dollars due to this by the time I found it.
This Product Options from Bold allows the item to be added (with the options and price adjustments) to the cart and you are not able to remove line items.
Thank you for making a great product and saving me hundreds of dollars in lost sales.
I had emailed in to support to get the app setup, I tried to follow the instruction but must have missed something along the way as it did not work as expected.
Within a day or 2 (I believe it was a weekend when I deployed it) Raphael Silva deployed it for me. (now I did an update on my theme this same weekend) I had to email Raphael once he completed it as the theme changed between sending the request and him deploying it so he could update the correct theme with the app.
It was done within 12 hours so for me that was a great turnaround knowing the hours of the support center.
Once deployed MC reached out and stated they would like to log in the next day and clean up the look of it for me. WOW it now looks like it is all part of the theme and I couldn't be happier.
Amazing job and support!
Hello! We're so happy to hear that MC and Raphael were able to help get the ball rolling with Product Options. Setting up and installing Product Options can sometimes be a bit tricky, but we're always around to help out! Let us know if there is anything that we can help with in the future.
We couldn't run our store without this app. We rely on it for custom products that require sizing without inventory. The support Bold offers is critical. Simran on live chat is the best and cleared up and remaining issues!
Thanks so much for the review; we're really glad that our Product Options app is helping your business in such an integral way! Your products are so unique - I love the idea behind the unique guitar string jewelry. We'll be sure to share the kind words with Simran, too!
Je ne connais pas grand chose en informatique et Nir à fait preuve d'une grande patience .Merci d'avoir pu m'aidé.
sooooo super helpful and patient, Alexa helped me figure out lots of little tweaks and got me ready to launch!.
Had I know it was this easy to open a web store, I would've done it years ago. Shopify and Bold are a perfect match.
The customization made possible by Bold is really cool. Support Dept is very responsive and made some minor modifications I needed quickly. Now I'm studying their other apps to see what the possibilities are.
My store goes live next week. Thanks Bold!
After my website development team set up some initial rules incorrectly and that was causing losses in revenue, I contacted Bold support to help me figure out how to correct the problematic rules and to create a new rule. They followed through and our product options work the way they were intended to and we are not missing out on revenue due to errors any longer.
They are stunning! Helped me out within a few mins. Was looking for the perfect app for my shop. Finally asked shopify help center as I couldn't find any. Shopify recommended them and I'm so happy that I installed this app. Very easy to use and perfect support team. Thank you Juan!