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At start we have some issue to workout the app with our template , but their support team fix it ,
rest is what we need.
Incredible service! The app itself is fantastic to use with an intuitive interface. And the Bold support team is one of the best I've ever dealt with. We needed a customisation to make our product order form work and they offered extra development free of charge - amazing! Don't hesitate, get his app!
OUTSTANDING CUSTOMER SUPPORT!!!! Roni was the best, he helped me save hours of work in creating options. Great service.
Hi there, thank you very much for the kind words! We'll be sure to pass those along to Challi, as well. We look forward to seeing how you use Product Options to populate your furniture store; best of luck with the launch of your website!
I sent a message today for some help and a gentleman by the name of Paul called me straight away to talk me through the process over the phone.
I seriously cannot recommend BOLD highly enough. Unsurpassed customer service and help which is very reassuring. Saving me time on getting my issues dealt with. Thanks Again :-)
A life-saver of an app - makes everything so easy to set up, expands your options and saves a LOT of time. The customer service and tech support I received has been awesome so far - it's only been a day, and my shop is almost finished with 46+ colours and 10+ fabric options. Many thanks to Alexa, MC and Julian!
by far the best app I have got on my website, very handy
www.perthpoolprofessionals.com.au
I used this app. to facilitate the purchase process as I have a super complicated products. The app. was able to resolve about 80% of my challenges with ease as I'm really dummy when it comes to configuration or learning a new software. The Support was outstanding and professional. If only they have the 20% that I'm missing to have a perfect website. But perfect doesn't exist no?
Bold has exceeded my expectations. There live chat has helped me every time and huge shout out to Rony who fixed items needed and explained everything in such a great way!
Great product and easy to use once you get the hang of it. All the tools they have to offer is valuable and necessary to many e-commerce website like ours.
The product options app was not just helpful, it's the foundation that my business is built on. I sell customizable jewelry and almost every product needs 3-9 product options of different materials, sizes, chain lengths, etc. Obviously, Shopify variants couldn't support the full customizable options I needed, so I decided to give Product Options by Bold a try. Since the beginning, it's been easy to use, worked flawlessly, and been extremely powerful. With different swatches, I'm able to show my customers a sample of what precious metal they want and have the price adjusted for each option. Being able to apply that variant to a certain collection or all my products has saved me a ton of time and headaches, and this app truly is by far the most important factor to my business.
I am about as good at coding as my grandma is at using a computer, so when it came to simple things like adjusting the product options in the cart I was already lost. I contacted the Bold support team multiple times about needing help, and I never had to wait more than three minutes to hear a friendly and helpful response back. They were able to adjust what I wanted and were always pleasant despite my grandma coding knowledge. Hands down the best customer service I’ve ever received from an app, or anywhere else.