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excellent helped me to solve the whole issue of the installation of the application, and was very kind, thanks Carter
Shoutout to Jeff for the quick and efficient resolution to my problems today. Spectacular customer service!
Thank you so much for your kind words!! We really appreciate you taking the time to share your experience with us.
We're happy to hear you're having a fantastic time with us, and don't forget, our support team is always happy to help 24/7.
All the best,
Customer Success Team I Shop Circle
This app is AMAZING! If you have products that have multiple options or customized items, this makes life a million times easier! A major plus is all the info is transferred right to the checkout so it is there in black and white for both buyer and seller! Awesome app!
Alexa is the best, she modified the CSS on my page in like 5 minutes to help make my site exactly how I wanted it. Bold should give Alexa a raise and a sweet vacation. The world needs more people like her.
thank Nir for great support!
support team's doing important role in this app
it is way better having chat with them than struggling yourself
The App itself has a lot of functions but is very complicated at first to understand. But the Support-Team (especially Nisha) helped me to solve some major issues. Give Nisha a payment raise!!! She is the best
Hello,
Thank you very much for the perfect rating and for taking the time to share your experience. We’re glad to hear that our support team, especially Nisha, was able to assist you with your issues. It's fantastic to know that you find the Bold Product Options app highly functional, despite having found it complex originally.
Your feedback is instrumental in helping us improve our app and services. Your comments will certainly motivate Nisha and the entire team to keep delivering excellent customer service.
We acknowledge that learning to utilize a feature-rich app like ours can initially appear daunting, and we're constantly working to make our interface more user-friendly without losing any functionality.
Should you have more queries or run into more challenges, our support team is always ready to help. Also, any suggestions for improvement you might have are most welcome.
Thank you once again for your feedback and for choosing Bold Product Options.
Best regards,
The Shop Circle Team.
Samuel and Brenden helped me with editing my code today. I've contacted the company a few times via chat and support tickets. Assistance has always been quick, professional, and easy peasy! Not to mention the amazing app because I have a gazillion mods for each product. THANK YOU, designer and staff, for doing an amazing job---CONSISTENTLY.
Great app and outstanding customer service! The support team at Bold has been unbelievably patient and helpful. I can't say enough good things about everyone I have come in contact with at Bold. You can't go wrong with this app and Bold in general.
I searched for a long time to find something as robust as Bold Options. I have a lot of rules that needed to be applied to the differnt selections. I had a tough time figuring out some of the logic to display correctly. Ryan was able to help me several times to get everything working. He saved me a lot of time and frustration. It builds a great vertical form, I needed to hire someone to spread out some of the options in a horizontal grid. One draw back is the display is not always instantaneous, so you have to give it a moment and refresh a couple of times to see your changes occasionally. Great product and support with in 24 hours most of the time.
We are so happy that Ryan was able to help you with everything you needed, we definitely make it a priority to reply and assist merchants as soon as we can! Thank you for the review and thank you for choosing Bold!
This App is genius! I was completely lost and someone advised me to check this out. It seems so straightforward and easy to use. This App will save my business hundreds of hours of work each week by streamlining through product options tabs and file upload. Recommend this for anyone who has lots of options with their products... And am now trawling through all Bold Apps to see what else will be able to help us grow our business.