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Nir helped me about right away on support - super fast and app does what it needs to. Thank you and looking forward to exploring this app more.
Jeff via support chat and Jason who gave me a hand with the install and the walk through are awesome and the app is amazing so far as well. I'm really impressed by the responsiveness to my questions and they definitely go above and beyond.
Alina and Emira helped me out today and were amazing to work with. I am really impressed with the support - everyone is helpful and so patient.
Alina - so great today, super helpful!!
Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing support team hit the mark for you.
Always at your service!
Cheers,
Customer Success Team | Shop Circle
great customer support by Naman he did everything he could to help me with the best information.
The app itself is also great.
Great app! With many different price points on a "build your own" product, it took a bit of manipulation to get the conditions correct, but with Nicholas' help, (and a huge help he was!!) it is up and running perfectly! Thanks again Nicholas!
Great customer support! Always quick to respond and very patient. Will definitely recommend Bold to others.
Exactly what I was looking for. Enables conditional pricing, logic and displays nicely - lots of editing control.
Amazing! I spoke with Nir on the Customer Support team and they got me fixed up very quickly. Super nice service. Thank you.
Not only is this app amazing with all the features it comes with but the support team is amazing! I encountered a few issues with the compatibility of the app and our theme, sent a message through the support form and Tamer, one of the support staff, had the problem resolved within hours! It's great to see how much their care about their customers and willing to fix any issue that arises.
Rony, MC, Mona, Nicholas were extremely helpful, fast and remembered my store and prior cases which gave me a feeling of continuity and being dealt with by actual company employees not some call center somewhere...
Love the product line and feel very confident building my business on the back of what they've created here at BOLD
We're thrilled that we were able to get everything taken care of with your store! Thanks for your review and connecting with us via email/phone over the last week or two. Let us know if there is anything else that you would like assistance with where Product Options is concerned! :-)
I had an issue with upload file option and so contacted to support. Dylan was very helpful and willing to help best he could.
He could immediately identify the cause of issue so it was very smooth interaction and the issue was resolved quickly.
He is not only very willing to do his best to help, but also very knowledgable when talking about technical stuff. I would be pretty confident to recommend the app to my friends and whoever needs such service.
Thank you Dylan and Bold team again!
Thank you for your review! We're happy to hear Dylan was able to help you out - we know from first-hand experience that he's an absolute rockstar. :)
Don't hesitate reaching back out if you need anything else - we're always happy to help!