SC Product Options

2024 Update:
I used to like this app when it was still run by a company called Bold Apps. Then, it seems they sold it to some company called Shop Circle and it's terrible now.

I've installed a new theme and I had to get them to reinstall their app on it. It's been a nightmare - at first, it looks like everything is done, then you find out that there are things wrong all over the place and so you try to get them to fix it.

They say they fixed it, then you find something else wrong somewhere else - OVER and OVER again. And it's not like one person is helping you - you get passed from one person to another, everyone doing a piece here, a piece there. I'm really upset and thinking about removing this app completely.

So disappointing.
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Previous review:

I normally really LOVE Bold Apps and I think they're a good company, but this app definitely has some issues that they can't seem to fix for me. In particular, the app seems to randomly apply the options to some products and not others, giving me and my customers a very inconsistent experience. When I try to contact Bold, they are "kind of" helpful, but the thing is, I get passed from one rep to another and often have to explain the problem over and over again. I also feel that the reps do not read my messages carefully, because sometimes they make suggestions for things that I've already tried doing, which makes me feel like I'm wasting my time. I'm STILL trying to get it to work properly, after having it for over a month and paying for the $20 subscription. It's been a frustrating experience, but I'm hoping that Bold will try to improve this product, because so far, I don't feel like it's "there" yet.

This is easily one of the best apps on Shopify, the support is unbelievable. This app has been a game changer for our site. This is the gold standard for product options on Shopify. We would highly recommend this app

Product Options gives the shopify user the options and ability to create custom listings with ease. We do a lot of custom name work and this application allows us to have the customer easily add that information to the order.

Definitely a product worth checking out.

It is really usefull and the personal service is great, they really help you if you have any questions

The app is great and I would definitely recommend it to a friend or others that would consider using a product option choice. The best feature to help users is the chat, definitely a quicker response in lieu of email. Chatting is the best for communicating with customer service to get the quality help you need.

This app was exactly what I needed for my custom stationary business. It works flawlessly and allows my customers to give me their information with ease. Great app and highly recommended!! My only comment and why it didn't give it 5 stars is I wish options could change the price of the item. That would be great!

This is an AWESOME app, we have been able to add functions for customers to upload photos and colour choice which has made our site extremely user friendly to both us and the customer. Customer support is FABULOUS as well, always answered within hours and extremely helpful.

Horrible! Bold have deteriorated beyond all recognition over the past 5 years or so. Their apps are old, incompatible with each other as well as many features of Shopify. Support is hopeless and the apps are expensive too. Have gone from using 5 of their apps to none now and it will stay that way.

Great product. Exactly what I need to offer personalized items on my Shopify Web store aubreysatticonline.com!

The options on this app are impressive. It helps streamline our ordering process ultimately boosting our conversion rate. Similar services are way more expensive if you were to use a company outside Shopify so this app is definitely a value.