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Update 10-28-21 Unfortunately, I have to change the review I gave before after my latest experiences. After I realized the app created 2 issues in my shop I had to wait almost 2 weeks to get it fixed. This is unacceptable these days for an online shop, especially, when the app is a high-priced product. I had issues with my upload button, my customers were not able to upload their images for days. Also, my option prices showed up not correctly, so that my visitors always saw overpriced products!! Another big negative issue is, if my customers choose an option and change the quantity on my product pages, it will show a wrong price to my customers (30% less), so I will lose money and it is not trust-building. Jeff from the customer service told me, I have to go for a third-party service that could fix that. Wow, I can't believe that, I buy an option app that fails when my customer changes the quantity!!! The customer service which impressed me when I started with the app, disappointed me this time completely. Jeff was not solution orientated and it took too long for my startup. I will definitely think about changing to another option app developer.
Thank you so much for the kind review. This just makes us so happy that we were able to provide the support that you needed. Thank you for using Bold and your recommendation!
Bold Product Options app is user-friendly - options are easy to set up and apply to your products and is a great solution for working around Shopify's variant limit. The team helped me set the app up completely and troubleshoot when issues came up with our theme. Special thanks to Ahmed who is kind, friendly, and super helpful with getting our app set up and ironing out the kinks. In fact, every interaction from customer service to dev has been positive, and that speaks volumes for their whole team - highly recommend this app. Thanks team!
Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.
Amazing!! A breeze to use and understand, a great solution with great thinking behind it...
I recently downloaded shopcircle options for enhancing product options for personal configurations and am thoroughly impressed. The customization it offers has transformed my store's functionality and user experience. But what truly stands out is the customer service, especially from Armin. He meticulously catered to every detail, ensuring a perfect fit for my needs.
The app runs smoothly, integrating seamlessly with my store, leading to increased customer engagement and sales. I highly recommend it for its superior customization and exceptional support, particularly from Armin. It's not just an app, but a significant upgrade for any e-commerce platform. so let's go!
Great app we use it for all our clients.
www.echic.com.au
Good luck trying to get help from customer support when you need it or how about when your store starts slowing down because their app is lazy loading or when you are running a sale and your store is flooded but the app doesn't keep up. After 2 years of heavy monthly subscription fees and mediocre customer support, I decided to uninstall the App and try something else and boy did I NOT regret it. A $5 dollars App solved my 2 years of worry and the app name is G:Variants & Product Options
Update: I have to say the app developer really came through and helped me solve my issues. It was confusing to start and when I didn't hear from the developer about some problems I was having, I wrote a poor review. But they responded immediately to that and walked me through the set up and even made some customized adjustments to get it functioning the way I wanted. So now I can say I definitely recommend the app. Once it's running it functions great and has a lot of options. And support is there to help if you have any problems.
We have used this app for about 6 months now to handle additional product options to personalize our products. Worked great initially, something happened at the beginning of this year, the product options are becoming unlinked from the products after they are setup. Customer support continues to blame us even when we walked through a screen share. Then radio silence. Then I the owner had to contact the company again and the support team needed us to start from the beginning with explanations. To this day we are still having issues with products we setup yesterday. HIGHLY SUGGEST NOT USING THIS APPLICATION.
Hi there. I just wanted to sincerely apologize about the issues you have run into using Product Options. It certainly should not have taken such a long time to reach a resolution, however I can assure you that Samuel is currently in the midst of writing a reply to further help you with the product options unlinking from your products.
I can promise you that we are dedicated to solving this for you and will do everything in our power to get it working correctly.
The app itself is a great add-on to Shopify. My only two issues are 1. There are a lot of steps and screen hopping to setup product options. 2. It sometimes takes FOREVER to display on product. That's a pain when you are doing webwork and would like to see it. This morning it took over 15 minutes to display. I'd love to give 5 stars, just can't.
The Earphone Guy
http://www.earphoneguy.com