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Rony was patient and walked me through step by step until I got to what I needed. This is what separates Bold from the rest.
I use Bold Product Options for all my products to personalize them. Nil helped me to get a translation going on the options.
Would love it if it could work easily with langify!
The Team at Bold is excellent! Although it may be higher in price than other products offered - Please know that Bold Product Options is the best! I would not ever change. Their customer service is excellent!!!!
Appreciate the kind words. We pride ourselves on having a team that thanks merchant first. Reach out anytime, we're always eager to help. Thanks for choosing Bold.
Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.
I have been using this app for a few years now and it has always been a great way for me to add the many options we offer to our products. The app allows me to add items at no extra cost for choice of application or to add items with extra costs. Some of my products have 10+ options added in. The app is Great! A few months ago we made some upgrades to our theme and had some SEO work done and I noticed that my site began showing the hidden options for our Bold app in our search bar. I reached out to Bold and Dylan immediately responded and took care of the issue and when he wasn't sure on the final fix he escalated the issue to the next level and they promptly fixed the issue. The site is working and the app is working and all is good. Thank you Dylan and Bold for a great team and a great app!
We're so happy to hear you've been enjoying the app! :) Thank you for your kind words and continued support. <3
Nir was very helpful and solved the issues I was having! Nir explained everything and made it super simple to use!
Bold has such an awesome team. I'll always pick a BOLD app over another app if BOLD offers it. They are outstanding and a big part of our e-commerce success. Shout out to MC Guénette for making our site menu look amazing!
This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!
I am absolutely thrilled with this app!!! The majority of items in my shop have a variety of options, so this was the exact thing that I needed to get my shop organized! Many items in my shop also have options that affect the price depending on what the customer chooses, so that is one of the main things that sold me on this app and I love it! I also love that you can set certain options, or all options, to 'Required' so that the customer HAS to choose before they can add it to their cart. This really streamlines things so that I'm not having to track down customers after their purchase to confirm which accent bead they wanted on a necklace, for example. It took just a little bit of time to get it set up, but I have a very large inventory of items to apply several options to. Now that everything has been up and running for several days, I truly couldn't be happier! It has streamlined everything and my customers are enjoying how simple it is to pick their options. Great job with this app!!
This app is a great solution if you are offering custom products or items with a lot of custom options. Highly recommended!