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Product Options by Bold Commerce is a fantastic product and the support from bold is fantastic! The Product Options app has greatly improved our customers ordering experience. Well done Bold!
We've been using Options for years. Although it's not the easiest to set up, the functionality is close to limitless. The support team is usually very efficient and good at what they do.
Hello there! We're glad to hear that you've been enjoying our app for so long. We appreciate the feedback about the setup of Options; we're always looking for ways to improve our apps. However, we're glad to hear that you've been able to successfully set your options up in order to offer a vast amount of customizations to your customers, and use our customer support when needed!
Amazing! First of all let me state that we would not be able run our website without the Bold Product Options app. A way to offer custom options on our products is 100% necessary. Secondly, the technical support is A+ if and when issues do seldom occur the response time is extremely fast. I have worked with Lawerence and he is superb. Very attentive and prompt to resolve any issue that we experience. Lastly, the app is great app with lots of design options so it actually looks professional and you can customize it to match your theme. We have the premium version and it is worth every dollar to have the swatch options and conditional logic etc. They are constantly improving the app and design features. Thank you Bold Team - Especially Tech Support Member [Lawerence]
This feature makes our shop more unique! Very easy to use! Would recommend to anyone! Excellent Customer Service Too!!
Great Product!! It has already increase my revenue and cut back on customer requests. I can now add the options my customers have been asking for by Product and make it easier for us and the customer.
I also was able to add an additional revenue by adding a cost to options.
Great customer service also!
Thank you, Rony, Shubneet, Sam!! We updated our website and nothing transferred over and the people at Bold just swooped in and did everything for us! It makes our store flow so much better with the product options and the customer service is super attentive and efficient. 5/5 would recommend!
Hi there, thanks so much for taking the time to leave us a review! We're so happy our support specialists were able to get everything transferred over properly for you; that can certainly be a stressful situation!
Please don't hesitate to reach out if you need any further assistance; we're glad to help.
Their support team is top notch. They are always timely and responsive with clear and easy to understand directions. Thanks Paul and Alexa!
Naman and Aryan Sharma where a great help! Great support team! They helped to fix things really quickly!
Five stars for the product and the support team. This app comes with step by step instructions for how to install the liquid code updates yourself. I am by no means a coder, and I was able to easily follow them. I tripped up in one area and Bold was able to fix it for me overnight. On a Friday, discovered an issue with how the customized product was handled in the cart that would not work for my store. The support team was very receptive and had an update delivered Monday morning. These guys and gals are very responsive!
Desperately needed an app like this one to help offer additional options just not possible through Shopify directly. Ben from Bold was awesome in helping us get this installed and setup with a few custom tweaks. Great service & product! Well worth the money and install!