SC Product Options

The more I work with Bold Commerce and Product Options the more impressed I am. Rony has been especially helpful. We have a complicated store and they've never said: STOP! We can't help you anymore. Bonus points!

5-Sterne an Birpal und das komplette Service BOLD Team. They helped me to solve every problem I had. Beste Regards

Muy buen servicio a cliente, lo recomiendo mucho, la levamos usando ya más de 1 año y todo funciona bien. Chali and Samuel rock

Loving this app! My items are personalised and involve a lot of options, my old drop down boxes were convoluted and confusing and I still needed to chase up customers to find out all the needed info. But with this app all of the options are right there in the listing and easy for customers to see (& mandatory to answer)! I did have a few issues with getting my theme to play nicely with the app, but MC & Danni from the support team took care of these quickly and got it all working perfectly for me (thank you!). I've already had lots of positive feedback from customers and can see this app saving me lots of time and increasing sales and average order values.

UPDATE:

Bold Options and Bold Upsell are awesome for both ease of use, performance and customer support.

We had tried several other apps prior to finding Bold Options. It gives us the customization and add ons we needed without breaking the bank. It's robust, which typically means that the user interface is difficult. That is not the case with Bold Options. And if you do have a question, the support documentation is great and a friendly person is just a chat away.

We are using a pretty robust theme and there was a need for Bold Options to do the install for us. We had a couple of functions of the theme that needed extra love and support was there to give it in a timely manner. In addition, they showed us a couple of things we didn't know about the theme. Pretty awesome!

We have engaged with support several times via chat, email and by phone. I really can't say one experience was better than the other because they all were stellar. Prompt, courteous service. A few specifics:

1. Custom Install. When asked how things were going after a couple of days (well within the window set of when install would be complete), my question was answered promptly and courteously. The install itself went smoothly. We then immediately updated to Premium and I reached out to Jade to make sure I had made the request correctly. The install was updated in less than an hour. Lots of love there.

2. Chat. I had an ongoing chat during one day while we were on our own learning curve. Rebecca - I don't think that's the right name - but she was awesome. Helped me get things set correctly.

3. Email. Email support has been great and prompt. I've engaged with Simranjit Singh, Jade, Mona Kundi and Nirav C (and I think one or two more). All have been great, responsive and clear in their communication.

4. Phone. Nirav deserves super kudos for working through our most recent support request having to do with customization of Quick Shop. This is an example of where there was a bit of user error on our part in that we didn't understand what wasn't showing up in our collections based on what was and was not in stock. He showed us the error of our ways, but in a supportive, non-shaming way. We really appreciated that!

I find the negative reviews a bit of a head scratcher. There's an ample free trial so I'd say go for it and call on support if you run into anything that seems to not be working for you.

ORIGINAL REVIEW:
It's only been a few days, but I am blown away by both the app and the support. On install - props go to Jade. He was quick and responsive when we upgraded to premium. Nice, too! I had a support issue on day one with the price not changing based on product options. I'm quite confident user error on my part. Rony on the chat rocked and reached out to one of his peeps, Rick, and they had it fixed immediately. Try the app. Use support. You won't regret it!

This product is super easy to use and drastically reduced the number of variants we were previously using on our site. We are running the premium edition. We started the install on our own but is turned out a bit difficult to complete so we asked for support to help. The install was competed in less than 24 hours. Thanks a lot guys!

We have great hopes that this app will revolutionize the t-shirt portion of our business! We are located in rural eastern Montana (where cows outnumber people!) and are one of the only t-shirt shops within 80 miles. We have been taking orders via text, e-mail or phone and often details get lost in the shuffle.

This will allow us to open a new t-shirt store for each of the Booster Clubs or events that we service. Clubs will simply send the link to our store and boosters may order online at their convenience! No driving 60-100 miles round trip to place an order! Once all the orders are in, we can send one large box with everyone's pre-paid, personalized kick butt fan gear!

I just purchased this App and began using it yesterday. I ran into a little glitch on how the App was functioning on my site and the Service team fixed it right away! Great customer service for a neat App!

A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app.

Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.

I just don't know where to start, as these guys just fantastic.

1. They implemented Product Options and Quick Buy within a day of my request.
2. Helped me with adding some custom CSS so that drop down menus fit with my theme.
3. The product is just amazing. You can add all sorts of options and then use it everywhere.

Everyone that has a online store should use this, if you need to add any type of options.

I would highly recommend this

Craig

P.S Due to the fantastic support I have received so far, I will be using other apps from Bold Apps