Recensies (2.604)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 87% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
Bewerkt 20 december 2017

I have two shops and Product Options is key in both of them. In one shop we sell books on subscription - as part of each subscription we send a birthday card to each club member. Collecting the birthday data before was a nightmare - often involving contacting customers one by one to get the info. This was further complicated when people wanted to order multiple gift subscriptions, so we'd get a big chunk of information we'd have to sift out of an email or the notes field in the shopping cart. Now we collect only the info we want. HUGE timesaver for us.
Our other shop sells letterpress cards. One of our products are cards we send to recipients anonymously. Without Product Options, people would have to check out multiple times for each separate shipping address. With Product Options we can collect the shipping address linked to each Anonygram so there's only one checkout. Another lifesaver. And finally, we also offer pick-and-choose card sets, where you can select any six card designs for a discounted price by just clicking off checkboxes. We wouldn't be able to offer this product without Product Options, and it's one our customers seem to enjoy.
All of that aside, their support is great - responsive and clear. One night I went to bed after accidentally screwing something up and when I woke up they had fixed it. The best. Thanks BoldApps!!!

*****
Just wanted to add that a couple years later now I've had to contact support again. They simply are the best - responsive and clear and always ready to help. Ten stars, if I could! Shoutout to MC who was super helpful, quick, and pleasant. Customer service at its best!

Idiotsbookshop
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
23 januari 2015

We can't say enough about the stellar APP and the great customer service from the BOLD team!! We would recommend this APP to any store looking to include options to their products and services. AWESOME!!!

Lawn-Tech Inc.
Canada
Ongeveer 7 jaar gebruiken de app
19 december 2017

The app works really well for us out of the box, and Cam and Wally from the support team have been immensely helpful and quick to respond when we've needed something more bespoke.

Rpostore
Verenigd Koninkrijk
Ongeveer 7 jaar gebruiken de app
20 oktober 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Emily Rosenfeld
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Shop Circle heeft geantwoord 20 oktober 2021

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

Bewerkt 25 september 2024

Customer Service solved my problem. I'm very pleased with SC Product Options.

Delaware Business Incorporators Inc
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Bewerkt 26 mei 2023

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

International Military Antiques
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Shop Circle heeft geantwoord 29 mei 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team I Shop Circle

5 mei 2022

I've been using Product Options by Bold for over 5 years. This is a great app and has never failed us. With many variations of products, this app gave us the flexibility to offer hundreds of variations, and is a must for our business. Jeff is right there currently as we're attempting to change from an older, paid theme to a brand new, free 2.0 theme from Shopify.

MercyImages.com
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
21 februari 2023

We use Bold Product Options for a number of our products and have always had great success with it. Additionally, their customer service is always responsive and quick to resolve any issues.

RVi
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
21 november 2014

The App works great! As an low/average experienced coder I was able to install it my self. The team's customer service is amazing, always helpful and quick to respond. I definitely recommend Bold Apps

Bruer
Verenigde Staten
Ongeveer 7 jaar gebruiken de app
Bewerkt 20 april 2015

This app was just what I was looking for to offer a variety of options for my melamine prayer plates & personalized placemats. I am impressed that I can change options quickly within the app instead of having to edit each individual product. The support staff was quick and efficient in responding to both my request to install the app as well as to fix an issue I was having once it was installed. I would definitely recommend this app and this company!!

Kids Placemats
Verenigde Staten
Bijna 7 jaar gebruiken de app