SC Product Options

Great app and great support, thank you Rajni & Shubhneet for jumping on the issue and getting it resolved. Bold has delivered once again!

*update*
Needed a little bit of support and reached out. Ended up with Aryan who was amazing. 10 Stars!

Most of the reviews (I read one) I assume are about how great the product is. While that's true, I think I'm gonna focus this review more on the superb customer service I received.

Finding a tech company that focuses on it's individual customers and not just their bottom line is a seemingly rare commodity. Everyone I talked with was happy to help and had a great working knowledge of the product. I had a coding issue that had to be fixed and they got it done within a day (that's right, custom code for a unique problem that was solved within a day - someone deserves a raise).

I have a more in depth theme (seiko) which caused some errors in the initial set up of product options. Everyone I have talked with replied within the day (most of the time hour) and was happy to help and get my issue sorted. There was no buck passing and no one said any of the tasks were too complicated or would take a while. They all listened and helped.

Before I go. I worked with David and Tamer and they were both top notch. I'd give them both a raise probably. Maybe even I'd get them some cool Christmas bonus. like SCUBA lessons! oh hey! I know a place you can do that - store.ecdivers.com (#shameless plug)

This app is better than great skin care. (Just sayin') My website if fairly new. I had a friend say, "good luck, you won't make any money off of your site. WRONG! (Buzzer sound).

I have a recurring subscription which I purchased a BOLD app. I needed the additional app because there were specific identifiers and product choices that needed to be implemented. Once I used the new BOLD app, it made ordering so much easier for my clients.

I absolutely can't live with out it. I love it like a fat kid loves cake! (I mean cookies). Thank you, BOLD.

Pick me! Pick me!

Your loyal fan for life.

Sue Leedom
CEO Mollie B's Cookies.

MWAH

All the calls I've had with the support team are beyond amazing. They make me feel like they have all the time in the world. They solved issues and walked me through several processes, since the back end is not my expertise.

I had one experience where I was disconnected right in the middle of a lengthy call.
Shea sent me an email to make sure I knew he was on it.

I spoke to David when I called back and he walked me through the process, and he was great too.

This app has been crucial to the functionally of our site! It is easy to use and the staff has been extremely helpful and super speedy with installation assistance! Thank you Product Options by Bold!

We set up options in a day with custom pricing options, flows, photos, and colors! Camila from their customer service team was extremely helpful and responsive. She not only took the time to customize the font and colors for our options to match our site, she also taught where and how to put the code should we need to make updates in the future. Thank you!

Great app, great customer service! My only ask would be that they make it compatible with regular pages (not just product page). But it's already doing more than I expected. Thanks to everyone at Bold!

Great support as always. Easy to use with intuitive interface. Most diverse Custom Product app I have used. Our products offer a wide selection of options and this app handles it easily.

Absolutely amazing and world class support from MC & Lawrence. They were incredibly helpful and nothing was too much trouble, eternally grateful and our prouduct options are showcased so beautifully thanks to them. Can't fault in anyway!

Awesome application with outstanding support... no question about it.
This app super easy to use and the functionality is great, providing lots of options for customization to your specific needs. All our questions are answered immediately with follow-ups to be sure that all worked out as we wanted.

Great app! Nicholas was very quick at helping me resolve and issue and followed up timely.