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Edit: Use the app on two of my stores now and plan to use it on two more that I am working on. Always prompt, great, customer service. One of the reps, Raphael, solved my latest install request quickly and to my satisfaction.
Great app with lots of customization. Helpful staff and prompt responses to all requests. I tried other apps out there and as they almost have the same features Bold seems to be on top of things and will respond quickly whenever I have a question or modification request.
Worked with Shubhneet, Nir, Ankur & Nicholas - helped me with some things I wasn't understanding. great support. issue fixed in minutes. the team is incredible.
Great customer service! Really enjoy the app and it does exactly what it needs to while being easy to operate on the back end. I had an issue with the installation of the app on my website and Nirav went above and beyond to help me solve the problem very quickly and efficiently.
Hello there! We're so sorry you ran into an issue with the installation, but we're so glad to hear that Nirav was able to work with you to get everything sorted so that you could begin to use the app. :-)
We're really happy to hear that you're enjoying the app as well! Please don't hesitate to reach out if there's anything else we can help you with.
Does exactly what is says it will do. Relatively easy to use, but their support is great if you have any questions or get stuck. Highly recommend! I use the premium version and it has been great!!
Customer service is fantastic. Any time I have issues or questions, they are quick to respond and help me out. Thanks Tamer!
Great app for price options, and great help is there if you need it.
Have been working with Product Options by Bold for approx two weeks now, the app is powerful, but needs a little further development which would make product option creation more efficient. Overall, I rate the product at 3.5 Stars.
Alexa from Customer Service has been extremely helpful, and I can't say enough about the speed, and completeness of her assistance. Five Stars for customer service
Thanks Alexa, and Bold
This app works extremely well for us. The products we sell are not off the shelf products. They are highly configurable medical products built to our customers specifications.The premium version of Product Options is extremely useful in that it allows us to create rules and logic to the options available to our customers. The Bold Product support team is one of the best I have ever dealt with. They are helpful, knowledgeable, patient, understanding, customer oriented and go out of their way to make sure their customers are satisfied. I highly recommend this product.
Tom Ritchie, CFO
Aracent Healthcare
Amazing App... allows you a very high level of customization. This app was just what I needed, and the support team is awesome too!
I highly recommend this app if you need to have lots of variants.
Thanks so much for the review! We're glad to hear that you're enjoying the app and its customizability; we're so happy that Product Options is meeting your store's needs.
Please let us know if we can assist with anything else. :-)
Customer Support is awesome. They kept me in the loop the entire time, even as they "escalated" my ticket for being complicated and technical, they stuck with it and got the job done, and I am a happy happy camper. Tamer and Garret where both quick with their email correspondence, I was never left in the dark. I am considering other apps Bold offers just because I know they are quality and are there if I need them. Without rambling with specifics, I am very satisfied with the service and product (app), and would recommend any Bold App to a friend. Thanks again for all your help, it is very much appreciated! Keep up the good work!