Avaliações (2 619)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
28 de fevereiro de 2024

Had a great call with Harun from Shop Circle.

Apparently this application is starting new initiatives focused on customer support.

I look forward to seeing this application grow with my business.

AnimePads.com
Israel
Almost 2 years usando a aplicação
27 de março de 2024

Works as advertised, great and responsive support. They even helped us with some custom feature for engravings. Shoutout to their developers, great work!

OštarRub
Eslovénia
Over 4 years usando a aplicação
3 de fevereiro de 2024

I've been using this app for at least six years, with only a few minor bugs under bold control. Since Shop Cycle took over the app, there have been more issues than one would consider acceptable, and service has deteriorated; they requested access to my store four days ago to see if they could solve it, and they have yet to access it. I made modifications six days ago, and they still have not been updated. This is not the first time we've experienced syncing issues that took days to showup. On one occasion, our options simply disappeared, and we had to re-add them. Definitely not the app it used to be.

Keep Track GPS
Austrália
Over 5 years usando a aplicação
17 de maio de 2024

Useful app and a very good support, fast and efficient!

linenforce
Hong Kong, RAE da China
Almost 2 years usando a aplicação
12 de janeiro de 2024

The app has its limitations but for the things it does offer they do work well and gives me some customization further than what Shopify offers natively. Their customer support is also very prompt so if you have any issues they are usually pretty good about getting back to you quickly and fixing any issues.

VEER
Estados Unidos
Over 5 years usando a aplicação
6 de abril de 2024

We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, this app became unusable and extremely slow. It now takes more than 48 hours for a new option to show up on our store, if at all. Support is very helpful and quick to respond, but they claim custom coding is needed almost every time, which defeats the purpose of the app.
Very unfortunate to see this app fall apart after the acquisition and we've tried to make it work, but we're going with a different option that has a much better UI (and more than half the cost).

Home Safes USA
Estados Unidos
About 1 year usando a aplicação
12 de abril de 2024

SC Product Options has truly streamlined our store's customization process, delivering exactly what we needed effortlessly. The app's intuitive functionality is complemented by a responsive and consistently helpful support team. Highly recommend for any store looking to enhance product customization options.

Canine Styles
Estados Unidos
3 months usando a aplicação
Editado a 23 de maio de 2024

all good, great support. Spoke with Harun, what a fantastic customer service, this is the best support I have ever received from a small app in 20 years working with ecommerce

Bettinardi UK
Reino Unido
About 2 months usando a aplicação
5 de janeiro de 2024

Great app! They have lots of options to customize your product variants. And if you have an ideas or suggestions, they are always willing to help make it happen when they can. I've been very happy with what I've been able to do so far and look forward to what they continue to roll out! Plus, Jason and his team are very responsive whenever I have questions. Overall, I'm very happy with the app!

Backyard Bliss Direct
Estados Unidos
10 months usando a aplicação
16 de fevereiro de 2024

I had a major issue that was urgent this morning. I figured this was going to take forever having to deal with customer care via email and chat. Within minutes, Haris responded and was up and running. Great customer care. Thanks Haris!

TeamWeBleedBlue
Estados Unidos
Over 2 years usando a aplicação