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Been using this app for only a few days now and Customer Support is AMAZING! Huge shout out to Shubhneet for his patience and support. Very glad we made the decision to purchase this app.
I have been using the Bold Product Options app for over a year. It’s unbelievable that Shopify doesn’t allow this kind of customization out of the box, but Bold truly unlocks the potential. The app is jam packed with valuable features, and we consistently use it to cross-sell to increase average order value.
Even better than the app though is their technical support. The apps are very complex, so inevitably sometimes you will have conflict with different themes. The Bold team has always swiftly addressed our concerns and implemented fixes.
We recently had our add to cart button stop working. Discovered after hours at 10PM on a Friday. Got a response from Brenden at midnight saying he would take a call then, and Julian had the code fully fixed by 10AM. Unbelievable customer support. 5****
Hi there. Thank you for taking the time to leave us such a glowing review! We're so happy to hear that you're enjoying our app, and we look forward to hearing more about your successes with it.
Please let us know if you have any other questions or concerns, and we'll gladly assist again!
Very pleased with Product Options by Bold. There are a few improvements that they will need to make for me to give them a 5, but the customer service has been very very good and has helped me give options to my customers that would be difficult with the Shopify platform alone. I believe within a year Product Options by Bold will have all of the options I need to be 100% happy. Hoping price does not increase as that may affect my opinion as well. But VERY pleased as of now! PS MC was extraordinarily helpful and responsive. Easy to talk to and work with!
Great app that does it exactly what it says. Easy to use and set up. Great support from boldapp.
The process to install this app was easy, I just installed it on the wrong theme. I was assisted by Samuel and Nir who were extremely helpful on helping with the situation. I have yet to really use the app, but if it is as good as their Support team, I am in good hands.
Dylan is one of the best "online chat techs" I have ever seen. Very patient, thorough and knows the product well. I appreciate having someone of this quality ( especially the patient part ) helping me out. Thanks Dylan!
I don't know why I ever hired a "Shopify Expert"... I just used this app and it is so user friends, but more importantly, the customer service is beyond any expectation and so swift. I highly recommend using this product and all things associated with the developers.
Does exactly what was promised, and even better, the support staff are great. They've been very patient answering my questions and they've even done some tweaks for me. Couldn't be happier!
Awesome tool - it helped us adding a product option that customers can additionally choose for our newly launched Buckle & Seam website. Now customers can engrave their initials on their messenger bags and laptop sleeves! Awesome :)
You can check the option. https://www.buckleandseam.com/
Just finished coding, and getting ready to create options. So far best app I've seen here in app store. Hopefully, I will come back and ad lot more great reviews.
www.ecoplanetsolutions.com