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Great app, which fully met my needs. Support works perfectly and fast. Thank you Nirav and Lawrence for your help. Pricing is clear and reasonable.
Thank you for the review! We're really glad the app fits your business' needs. Love that color pencil design on your site, by the way.
Tried a few alternatives but couldn't what we needed. this app gave us all the versatility we wanted for various product selection options. Highly recommended!
Awesome App. Thank you so much Bold Team =)
Easy to use, and a key enabler for our print on demand business. 100% would recommend anyone with a customizable product to use this. Kelsey from customer service was a great help too!
Hello there! Thank you so much for the review; we're so glad to hear that we could play an integral role in your print-on-demand business. We really appreciate the recommendation, and are glad that you've found a solution with Bold Product Options.
Kelsey is a great worker; we're glad he was able to assist you! Don't hesitate to reach out if you need anything else. :-)
Excellent App - Easily Stylable to match your stores in-build variant selectors. Unlimited customisation and all pulls through nicely at checkout with no problems. No other choice for those that need to apply a complex set of options to their products. Shoutout to Julian and Mona from BOLD who rapidly assisted with implementation and bug-checking/fixing with a very quick turnaround.
Room Tonic uses BOLD Product Options for product variants on custom furniture pieces that we sell online. It is a very powerful app. As such, it is not a wizard-like app that will walk you through all of its capabilities. Apps like this require technical and customer service support teams as part of the subscription. Their support is absolutely top notch.
We worked with one support engineer, Nirav C. who was absolutely spectacular. He was quick to respond. When we were anxious about setbacks and delivery timelines, Nirav got his team to work over the weekend to help us through a tight deliverable. The fixes and work done was clean and high quality.
Nirav went above and beyond for us. Thank you, Nirav! You helped us out of a sticky situation that surfaced as a result of our own mistakes and poor planning. We very much appreciate your patience and understanding with us; and moreover, your willingness to help us out of a bad situation that we created for ourselves. Thank you again, Nirav and we thank BOLD Support Team also.
Great app and easy to use after I learned it!! Frustrated at first but after learning how to navigate its a breeze adding options to my listings !!
The communication and support provided by BOLD have been absolutely brilliant. I have had numerous conversations with the support team member and she has gone over and above to help me figure out my variants and solve my product page layout issues. I can't thank them enough. Real people at the end of the email and willing to help. Thank you, so much.
Appreciate the review and kind words about our team. If you ever need further assistance check out our Help Centre or email in. We're always eager to help.
Nirav, Laurel & the whole team are always very quick to respond to our requests and the app works perfectly with every theme we have used. I would highly recommend it.
Thanks so much for the review; we're glad to hear that our customer service team was able to get everything working properly on your theme, and respond in a timely manner!
We really appreciate the recommendation. :-) You have a great selection of spirits, by the way.
Great Apps. Great customer service. I use multiple Bold Apps and they all work exactly how they should. Updates are always on top of the growing marketplace. I had some minor issues with the Options App. Used the Chat feature inside the App to talk to customer support right away. The escalated the issue immediately and said it might take up to 2 days to fix. Before the day ended I had a technician already look at the issue, apply a fix and it was resolved that next day.