Avaliações (2 619)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
11 de março de 2014

This app has been a huge time saver for us! This is the second store where we have used the premium version of Product Options. It's allowed us to create many options that are affected by price that we couldn't do otherwise in the Shopify system. When we first started, for example, we had a dog bed that came in multiple sizes and fabrics. In order to complete my listing on Shopify, it was going to take over 400 options added based on how you have to do it in their system. It was crazy to us! So, this way it took a couple of minutes, and then you can apply the same options to multiple listings if needed. We would highly recommend this app, and the support is phenomenal!

I Like Furniture.com (Division of Dreamworks Designs, Inc.)
Estados Unidos
5 months usando a aplicação
Editado a 18 de julho de 2020

Great customer service all around. J. Buhler did a wonderful job with fixing my website. I truly appreciate it.

MELSGLAMUNITS
Estados Unidos
5 months usando a aplicação
31 de dezembro de 2017

Great app - I use it for a customised product on my store. Had a problem with the installation and got in touch with customer service - Shubhneet responded really quickly and sorted my problem out in a tick! Thanks guys! Recommend this app and BOLD in general.. :)

Beach Jungle
Reino Unido
5 months usando a aplicação
22 de maio de 2013

I am stunned with the customer service of Shappify. The way I wanted to use this app is a bit different (and I thought impossible) to accomplish, so I uninstalled it. I then got a personal email from James, and he asked me why I uninstalled. I explained it to him, and he proceeded to spend OVER THREE HOURS OF HIS TIME fixing my product.liquid page so that it could handle the functionality I wanted from this app. He went WAY OVER AND BEYOND my wildest expectations of customer service, staying over 30 minutes after he was supposed to get off from work. A++++ Shappify has my business for life.

TrackDecals
Estados Unidos
5 months usando a aplicação
Editado a 27 de outubro de 2017

What can I say about Product Options. There's not enough space nor do I have enough time. I have multiple fire departments needing a variety of different options for their individual collections. Sizes, colors, styles, names, certification tags, and the list goes on. It was impossible to get what I needed with Shopify standalone. And then I added Product Options. Not only did it completely handle everything I needed and then some. AND it was incredibly easy to set up and get up to speed. Now with a click I can add anything they throw at me. Bold Commerce... 2 thumbs up for Product Options. (3 if I had that many)
One small tweak to get it all running. One phone call and it was implemented while I was on the call. Terrific support. In over 40 years in business I've not found better.

Firstresponder Shop
Estados Unidos
5 months usando a aplicação
3 de janeiro de 2018

Ok so I installed the app yesterday and let me tell you I’m not tech savvy at all... I spent the day trying to work it out and had to admit defeat...

I sent an email to the support team and was contact very quickly. Paul, my knight in shining armour saved this damsel in distress. Seriously I felt like a dumbo but Paul fixed everything in just a few minutes! He even gave me a call to walk me through step by step instructions. I can’t thank you enough Paul x

Get this app, you won’t regret it and its worth every cent!!!

One Stop Shabby Shop
Austrália
5 months usando a aplicação
30 de outubro de 2018

Have a problem with the layout of the button. Nir tried to solve it and was advised i needed to get in touch with shopify, 5 stars for customer service

Woodziller
Reino Unido
5 months usando a aplicação
28 de abril de 2016

Love this app and I love Bold, I have used their apps before and they are amazing. The customer service is always the best and I can honestly say that these guys have solved what could have been major problems in the past with some of the apps they have created. Great job guys!

So1985dahling
Reino Unido
5 months usando a aplicação
Editado a 30 de janeiro de 2020

Great support! Their team went way beyond what I have expected of them and did so in a very timely manner. By buying this app you definitely get much more than what you see on the screenshots. Thank you Camila, you are a hero!

Printij
Países Baixos
5 months usando a aplicação
6 de maio de 2019

So this app solved a MAJOR problem for me. While I am still deploying it and have not completed I can already tell it will do much better than the prior Product Option (free app) app I had.

The previous app once it adds the product to the cart you could manually remove parts of the bundle which it shouldn't allow. I lost hundreds of dollars due to this by the time I found it.

This Product Options from Bold allows the item to be added (with the options and price adjustments) to the cart and you are not able to remove line items.

Thank you for making a great product and saving me hundreds of dollars in lost sales.

I had emailed in to support to get the app setup, I tried to follow the instruction but must have missed something along the way as it did not work as expected.

Within a day or 2 (I believe it was a weekend when I deployed it) Raphael Silva deployed it for me. (now I did an update on my theme this same weekend) I had to email Raphael once he completed it as the theme changed between sending the request and him deploying it so he could update the correct theme with the app.

It was done within 12 hours so for me that was a great turnaround knowing the hours of the support center.

Once deployed MC reached out and stated they would like to log in the next day and clean up the look of it for me. WOW it now looks like it is all part of the theme and I couldn't be happier.

Amazing job and support!

Personally Yours Accessories
Estados Unidos
5 months usando a aplicação
Questão respondida por Shop Circle 17 de maio de 2019

Hello! We're so happy to hear that MC and Raphael were able to help get the ball rolling with Product Options. Setting up and installing Product Options can sometimes be a bit tricky, but we're always around to help out! Let us know if there is anything that we can help with in the future.