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The customer support is great! I was stumped about a problem I was having with an option set and Ahmed Piric was able to go in and fix it within a few days. Very helpful!
Great app to add several product options to a more customized webshop like mine!
We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.
We're really happy to hear that Aman was able to help you out over chat the other day! We'll always do our best to help out, so please let us know if anything else should come up. :-) Thank you for taking the time to leave us a review.
Hey, Tamer told me to reach out. I like your options app, but it would be nice if changing the options caused the item price to auto-update instead of having a separate value update for add-ons.
Thanks
The application is invaluable. It makes doing business for us so much easier. Then I had a technical issue and that is where things got BETTER. The tech support was great the whole way through the process. I was getting emails throughout the day with updates. Great Team Effort. Thanks BOLD.
Great thank you very much, the process was quick and easy and worth the money to get it done.
It took a while to set this up and I would recommend spending the money to have Bold update your code. My questions were answer quickly and I like the look of everything now.
The app has its limitations but for the things it does offer they do work well and gives me some customization further than what Shopify offers natively. Their customer support is also very prompt so if you have any issues they are usually pretty good about getting back to you quickly and fixing any issues.
The app is great and I would definitely recommend it to a friend or others that would consider using a product option choice. The best feature to help users is the chat, definitely a quicker response in lieu of email. Chatting is the best for communicating with customer service to get the quality help you need.
This app was exactly what I needed for my custom stationary business. It works flawlessly and allows my customers to give me their information with ease. Great app and highly recommended!! My only comment and why it didn't give it 5 stars is I wish options could change the price of the item. That would be great!