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They made changes to my theme and pushed them live without testing. The changes broke my theme so now customers can't add products to their cart from the collection pages and can't get to the checkout page. AN issue like that on a live site would have created a DISASTER. I emailed them an hour ago and still no response (during support hours). HOW CAN THEY BE SO IRRESPONSIBLE of making changes to a theme and not testing before pushing live.
Here is a clear view to the rror so they don't claim it wasn't them: http://wethe.me/371a2f5c3d39
Just Awsome!
i wish i could change the images according the options the Procuct has
I like the app but I have 3 days left in my trial period and now I can't access any of the services in this app or make changes to my Shopify products anymore .
Hi there, thank you for your review. We're very sorry you were having troubles with accessing the app. I'm really happy to see that the issue was able to be sorted out! We hope you continue enjoying the app, and do let us know if you have any further questions or concerns.
The display was pretty ugly on our website and didn't adapt according to our theme.
The customer service team was very helpful and great to work with. Took the time to help me out with my issue.
Great app that is done really well. Most importantly, they have an awesome support team that can help with issues. Sarah helped solved my issue in a few minutes and I'm now up and running! And, Rifat also helped making a complex css issue absolutely simple!
Bold has been tremendously responsive in helping us add their product option feature to our Shopify website. The product is intuitive and responsive and customer service 5 star.
this the app caused an unreasonable speed problems on my website so had to uninstall. Still trying to uninstall js that came with the app but no luck yet.
This was a really great app and very easy to use. If you are needing to add on items to your product, it works great. If you are wanting to have different product options, with different prices, it is not what you are looking for. Unfortunately, it did not work for me.
The app does not work on my store, nothing is displayed on my product page after adding upload image option & short text option
Thank you for your honest feedback - we are sorry to hear about the technical issues you are having and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!