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The customer service is next to none with Bold, they show great service and are on top of whatever issue or question I have. I would like to give a shout out to Abhi and Guri for addressing my problem right away today which has been a huge headache for a couple of weeks now. Thanks guys, keep it up!
Hello there! We really appreciate the kind words about our customer service team; we're so sorry you were facing the issue for so long, but we're glad that everything was able to be sorted out by our amazing specialists!
Please don't hesitate to reach out to us again if you run into anything else; we'd be more than happy to help you out again.
Great APP and works perfectly! The customer service is awesome as well!
The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.
Loving this app! We have a unique shop and the support staff has been incredible to work with. So excited to launch our new site to our customers. Thanks to the Bold Team for creating such a robust app and for the excellent support!
I've been using this app a little over a year. At first, I felt this app was too expensive but over time it has been very valuable. I only use it for one product, my best seller, and the options for customization that it provides are great for making sure my customers get exactly what they want. When I recently switched themes, the Bold team made it so easy. Two times now I have needed their help with code customization issues and both times they have fixed everything on the back end very quickly, making it stress-free for me. Worth the cost!
Appreciate the kind words. Happy to hear that you're confident in our team when you're changing themes. We pride ourselves on providing industry leading support for our apps. I'll be sure to pass along the note to our Product Options Team. Thanks for choosing Bold.
WOW! What a powerful app.
Easy to setup and answered all our wants when it comes to customer customization. Couldn't ask for much more in terms of variables control to be completely honest.
Oh and lets also mention the great support. Same day answering make it extremely easy to get our questions resolved. Looking forward to see more from Bold.
We reached out for an issue we were experiencing. Alina looked into the issue and solved it super fast!! Alina Rocks!!!
Thanks so much for the review; we're glad to hear that Simran was able to help you out with Product Options to get conditional logic working for you!
Your planners are gorgeous by the way. :-)
We have been using this app for over a year and it has yet to disappoint us! Bold helped us get everything set-up and truly answered all of our questions for us over the past year. For example, tonight we were having an issue which customers had messaged us about and GURI (the person I spoke with on live chat) was able to answer my questions and solve the issue in less than 5 minutes! That is service! Thank you again for an awesome product and service!
Bold went above and beyond over and over - our theme is little complicated and has snazzy ajax based features requiring a bit more work than the basic install. Lawrence helped install the app into our theme and as little bugs came up, he addressed them incredibly quickly.
We spent some time trying to use free product option apps, and honestly regret wasting the time. Bold Options is THE extra options app to use on shopify, especially considering their incredible customer service and expert dev team.
Thank you so much Bold, thank you Lawrence.
Great App. Had a few questions at the beginning, but the support answered quickly and solved all our issues. We are really impressed of the actual features of the app and the implementation possibilities on your website. Top work!