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We have two shopify stores and use three Bold apps (Product Options, Product Upsell and Product Discount) for each. They work great together! Tamer and the Bold Support Team have been super responsive to our various tweaks to make the app perfect for our websites. We highly recommend.
Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier
Still experimenting but so far the app is fantastic. Tech support from Nir was very helpful, much appreciated.
Bold options has been a part of my website for years. Highly recommended. Nitesh is a rock star with great customer service
Kelsey did an awesome job helping me out today....just before our big Black Friday sale I thought we had an issue and turns out it wasn't as big a deal as I thought. THANKS KELSEY!!!!!
Hello there! Thanks so much for the shoutout to our support specialist, Kelsey. We're so glad to hear that the issue turned out to be smaller than you thought - however, it doesn't make it any less important!
It's wonderful to hear that everything is up and running as it should now. :-) Black Friday is stressful enough as it is, and all you should be worrying about this weekend is your sales.
Cheers! And please let us know if we can help with anything else!
Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem.
Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.
We totally agree - Daniel is an absolute rockstar! We've made sure to forward your kind words over to him.
Thank you for the review and happy holiday season! :)
Excellent support... quick, to the point, knowledgeable, and issues usually resolved very quickly! 5 stars!
Thank you for your review, and for choosing Bold! :)
I needed some help re-formatting how our bold options were showing up on our product pages and Jeff was extremely helpful! I first spoke to Deelan last week who led me in the right direction, then I hopped back on chat with Jeff a few days later and he was able to help with our exact request right away. Very efficient, responsive, and wonderful communication. We really appreciate it!
We simply could not function without Product Options. Many of our products are custom made and bespoke. Clients have a myriad of options, many of which depend upon what they select from each dropdown. Bold's conditional logic allows us to offer the available sub-options for each selected option. Some of our products have high-hundreds of possible options (variants) and this is the only way to overcome the 100 variant Shopify limit. Additionally, the UX is certainly much more attractive than would otherwise be possible.
We had an issue with options not adding to cart. Jeff in Bold support went the extra mile and investigated it thoroughly, finally finding the issue in our theme code. Thank you, Jeff!
We've used Product Options for almost two years during which time we have only had two issues. Both have been fixed by Bold. Highly recommended app.
Thank you for the kind words. Really happy to hear that you've been using Options for 2 years, looking forward to continuing to support your business.