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I had great support from Kenan helping me deal with an important issue of customers not getting charged for add-ons. He went through and figured out where the issue was and fixed it and said we won't have that problem anymore.
Thank you for your review. So glad that Alina was there to support you and happy to hear everything went smoothly!
UPDATE: After submitting my review and describing this flaw publicly, the app developer reached out to set-up a web meeting in order to fully understand and work on a fix for this issue. After a few weeks of back and forth and rigorous testing, I'm a happy to report that the developer has successfully resolved this flaw. I'm therefore updating my rating accordingly. If they are able to address ...
Love it. The app does exactly what it says and we use it on most all our products!
Very helpful app, allows me to list hundreds of variants under a single product which I have been looking to do for years now. Finally found something that works. Only thing stopping me from giving full stars is an issue with the invoices containing all options, even non selected ones, I am sure there is a simple fix for this though.
Using the premium version of this app.
Pros:
Adds a whole level of functionality that I was surprised to find unsupported natively by Shopify. It does exactly as advertised, and that's a very powerful thing.
Cons:
To me, Premium seems to be the only reason to use this app, and that's hidden behind another 9.99/mo upgrade. It's a pain to get it up and running, but that is more of a Shopify ...
The app helped me solve the problem of limited product options. The agents were kind and gentle while helping me to install the app on my Shopify store. Nice experience there!
Thank you for your feedback! We're super glad to hear you had a great experience with our team on resolving your issue. :)
Thanks for choosing Bold!
Hello,
take this app since 2 years,
but not there a lot of problems since orders from 08.11.2022. Can you repair it?
Just shows me [FILTERED]. Thanks
Thanks so much for writing in with your feedback. Our team has recently made some significant changes to our infrastructure to help with stability and better serve your needs ...
This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). ...
I would definitely recommend this app. It has allowed me to offer the multiple options i need for my products and it's easy to use!!!
Great App! No installation needed and is fully integrated.