Zepto Product Personalizer , Počet recenzí: 935

The Zepto Product Personalizer app handles my complex products. It is intuitive to use and the technical support is excellent.

La app funciona muy bien y el soporte responde en menos de 24h, todos los días de la semana.

La app tiene algunas cosas que mejorar, pero el soporte soluciona la mayoría de inconvenientes. Puede tomar varias interacciones para revisar bien un problema, pero terminan solucionándolo.

En cuanto a UX, la app es fácil de usar. Puede tomar un tiempo aprender todas las posibilidades, pero es fácil. Cabe mencionar que hay algunas pequeñas cosas que aún no permite cambiar, como los nombres de las imágenes o de los grupos de imágenes. Supongo que irá mejorando.

Lo importante es que funciona muy bien y tiene un buen soporte.

very good customer support and quick answer. App works as it should be!

I have looked around a lot for this kind of app and this is by far the best one I have found, the other apps cost at leat 2x the monthly price and did not have some basic options like a pop-up window etc.
The Zepto development team helped me customize it exactly to my liking, I am forever grateful for their help and patience. They are the best developers I have worked with, very skilled and professional. Given the features I required I was asked to compensate for their time which I think was fair and 100% worth it. Thank you so much to the Zepto team (Shamsuddin and Nazirul).

I recently had the pleasure of using this app, and I must say, I'm thoroughly impressed. The app's user-friendly interface makes designing custom products a breeze. I had a few questions about customization options, and their team was not only quick to respond but also went above and beyond to ensure I was satisfied. Their attention to detail and commitment to customer satisfaction are truly commendable.
Highly recommend for anyone looking to create personalized products.
Zepto has earned a loyal customer in me.

Excellent service. I am very satisfied with this personalization app.

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues

We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues.
1. Items are not appearing in cart
2. The enable customization button allows for customization even when deavtivated.
3. Some customers are not able to add items to cart.
4. I sent 2 requests for support and did not receive a reply on either.
I would look elsewhere from my standpoint it look like app is getting deprecated.

great product customizer and great support. the support has been helping me so far with all my questions that i had regards the app. Very recommendable if you are looking for a product customizer app.

A fantastic application for stores selling customizable products. Although I had a few small requests, the support team enthusiastically assisted me according to my requirements. Thank you so much!

Zepto Product Personalizer App helps me provide my customers with a level of customization that makes a difference in my business.