Zepto Product Personalizer

Good working App and perfect support. Many options for individual personalization. We really like the App.

no hyperbole, this is the best team ive dealt with in 3+ years on shopify.

They have a wonderful app
They will listen and respond respectfully very quickly (within like 6 hours usually)
They will help with dev/styling related issues, where as some app teams are very strict as to what they will help with.

Overall i feel very happy and lucky as to of found this team and app. GREAT
5STAR

A fantastic app, with excellent support. Allows us to easily offer customization options on all our products for our customers to select.

Super happy! We have extremely complex personalization, and after three years, they’ve always been there for us. The live previews are incredible, and I love the structure—better than almost any other personalization app. After four years, I wouldn’t even dream of looking elsewhere. Great job, and thanks for everything!

The app is great, lots of flexibility, and the support has been excellent. The 3 times i've asked a question or needed help with the app, they've replied and changed whatever i needed on the app overnight. A++

Hi. Very good support service. They respond quickly and are able to perfectly understand your needs. I recommend it.

Super application, support très réactif. installation très facile et plein de possibilité de personnalisation

This application has made a lot of progress with this update, it is even more complete, customer service is always very caring to help set up, thank you

Great app and support!
The developers helped create the necessary variations for my product.
I hope the level of service will not drop in the future.

Update: The team zepto reached out to me in regards to an error in their ticketing system that has been resolved. Zepto's response was thoughtful, considerate, and resolution focused. They were great at providing attention and resources to solve my issues

We have been using zepto to varying degrees for over two years, but in the last three months (late 2023) there is a huge influx of issues.
1. Items are not appearing in cart
2. The enable customization button allows for customization even when deavtivated.
3. Some customers are not able to add items to cart.
4. I sent 2 requests for support and did not receive a reply on either.
I would look elsewhere from my standpoint it look like app is getting deprecated.