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I originally posted a not so great review about this. However, the owner contacted me to offer to help which I appreciate. Sounds like some updates are coming and now that I figured it out, it does Exactly what I want it to do!
We are just starting with this app so cannot give full marks yet but, although it is a little tricky to understand at first, we have found so far that it is quite versatile and does pretty much what we need (the ability for customers to be able to only upload images that we provide and/or change the size and position of their selected images would be a great additional feature to have).
Only had a couple of issues so far and found the support team to be very fast and helpful (call out to Shahariare for his assistance here).
Recommend on our experience so far.
Superb service.
They are always willing to fix the challenges you meet, and it is done within short time.
Personalised file that customer creates and is saved in the cart is not editable.
Only an encapsulated pdf or png is available.
Update: We have introduced vector PDF (editable) and SVG . You may consider to come back with us
Thanks for taking time for preview. Sorry these features were never part of the app and not featured in the app description.
It is a very awesome app, it is can help you make awesome products, and the team is very helpful! Highly recommend
Good:
- live preview
- uses your existing inventory, does not require to set up a "sample" image of your product
- fast integration with cart / product / theme liquid files
Not so good:
- tutorials are not available for the most of the set up
- setting up fonts will require a lot of guess work and googling for ttf
- the placeholders for text and images are fixed, customers can not adjust them
- preview or "save the product" is not available after the customisation
- the option "create new product when adding to the cart" is faulty, it gives the message that it is corrupted
Thanks for your review. All problems have been solved.
I can't say enough about this app. I have looked for a clean and easy to use personalization tool for our customization business FOR YEARS. This app is fantastic. It's worth working through some of the tech stuff (it's not hard, but you need to put in a little work to get it to what you want). And the support is fantastic. I have gotten a response every time, usually right away. Awesome!!!!!!
i uses support its very god! and the app works correctly. I tried various app options and this one works great on my theme
Perfect app for personalize products through customer. Everything is good. Very helpful...thank you!!
One of the best apps i have come across on Shopify! The app works excatly how you want it with the live feed product customization