Zepto Product Personalizer
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Great app and great support.
Around 75% of our revenue comes from products that are built using this app alone.
Zepto looks great on our site and is easy to use. Rakib and the Zepto team are always very responsive and helpful. They take time and care to explain things thoroughly, using pictures and video to assist us with setting up the app ourselves.
Outstanding customer support and product for our needs. Whenever we have had issues they take it seriously and fix it quickly and check in with you.
Originally, the biggest problem was that there was no way to see which products were connected to which customizer templates. With hundreds of products, that created serious management headaches. Editing or troubleshooting meant guessing what was attached where, which is not sustainable long term.
The team has now added an “Assigned List” inside the template view, which clearly shows the products connected to that template. That alone solves the core visibility issue.
They also improved the search functionality and added an “Apply to All” option, which makes managing large product catalogs much easier. These updates directly address the concerns I raised.
I was very critical before because the limitation genuinely created operational risk for stores like ours. To their credit, they listened and implemented meaningful changes.
Support stayed responsive throughout the process, and the improvements show they’re serious about building a better long-term product.
If you’re managing a large catalog and rely on templates, this update makes a big difference.
Appreciate the team for taking the feedback seriously.
Great app and very helpful support team. They responded quickly, understood the issue, and implemented a fix fast. The app is powerful and flexible, and the team has been very good to work with.
La mejor app que he encontrado, la más flexible y la atención al cliente super rápida y resolutiva.
Saki me ha ayudado en un momento con todo.
Zepto is a fantastic app, really flexible with very good features, integrations and really well thought out to make it user friendly. After trying some other customizer apps, Zepto stands out by far, making it really simple to set up complicated customizer options but have them very simple to manage across multiple products.
Support from the Zepto team is also top rate, they have always been available very quickly and answered any questions I have thoroughly and have never been unable to provide a satisfactory answer and assistance.
Pricing is also very reasonable, giving plenty of options at the different plan levels so you can start out small without paying a huge amount for it, and scale up as needed.
Definitely recommended!
Love the app and the service they provide when you run into (styling) issues. They helped me initially to set it up when I ran into some performance issues and just now with a styling issue. Superfast response and accurate.
Zepto Personalizer has made a noticeable difference in how I use my website. The recommendations are accurate and the app feels very responsive. I also like the regular updates and new features. Support was helpful when I had a question. Overall, a 5-star experience!
I have been using this app for a few weeks. I am still learning how to do certain things, but every time I have a question, the chat team is super helpful! They have even went as far as adjusting the app features on their end to make the product work better on my site. Highly recommend!
I have received excellent support each time I reached out. They sent me detailed videos on how to set up and answer my questions. There is so much functionality available and for a very low cost. Its very easy for my customers to use