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I opened three different tickets/requests for bug fixes in my store. They all were related to formating. I got a response in less than 24 hours from support (Numan) and they were able to fix every detail as request in less than 48 hours. I was amazed at how quickly, the good service, and how great my store is looking now. I can say with confidence Product Personalizer is the best support and customer service I received.
If you are looking for an app to customize products on your store look no further the app has everything and even if something is missing they will be able to help you quickly and will get you a solution.
Best app in Shopify!!
Hay alguna opción para descargar directamente el diseño del cliente ya personalizado listo para imprimir?
This app is great. Online live chat support is prompt and helpful. Abdullah is so patient in helping with my queries!
I love this app! Our ordering process is so easy for our customers and there is no confusion about how they want their product monogrammed or personalized. The set up took a bit to figure out (due to their many options available-they have thought of everything) but this company is very helpful. Questions are answered within a day or two and they are very kind and helpful with their responses. They were able to address any personalization set up issues (and I had a LOT of questions) and options for everything I needed. Our orders are coming in very clearly for easy processing. I highly recommend this app!!
This app does pretty much everything I need it to do and after some getting used to the interface it's fairly easy to use. Some hiccups here and there with renderings and sometimes slow to load but I am overall pretty happy with it.
The app is amazing. Once you learn all the features it provides, you can basically come up with a way to achieve whatever you need. Also the support is always responsive, communicative and available. 100% recommend.
App does exactly what it advertises. Customer service goes above and beyond. Would highly recommend.
I'm probably pushing this app further than most will need to (Full label design for bottles including multiple base labels, fonts, colours, images - you name it) and it works!
For the price, I couldn't find another app that worked at this level and simplicity for the customer. I've also reached out to support which they managed to add both my requests in a few days.
It's not perfect - It does take a little time and trial and error to get it to do what you want, but it can be done. Also, check it in other browsers as usual - Chrome/Firefox was fine, IE took some extra config with sizes and looked a mess at first.
Overall, I would recommend it just for the price and configuration options - stick with it a little and make sure you test as you go.
Fantastic Custom App and the best of all is , that the support from Product Personalizer is very professionell and fast. 5*****
I needed help twice this week and I was impressed with how fast they replied and helped me solve my issues. Great customer service.