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Amazing customer support team. Definitely one of the best I have ever come across. Other highlights include fast response and friendly live chat. Amin help me fixed my issue within 5 minutes!
Support is fantastic. The app may originally come off as limited, and I admit I did have reservations; however the support is fantastic and able to assist with customizations. Once you learn how to integrate the personalizer and utilize the features within it, it becomes a great asset to what you are trying to sell. I would like to shoutout to Shahariare, as a great support staff member on their team for helping us. I would also recommend that anyone interested or learning the app to watch ALL the youtube videos on their channel related to the application functionality (the theme setup videos are only theme relevant). The videos are very helpful. Great tool!
Updated review:
I have installed the app and uninstalled it around two weeks ago, gave the app 3 stars due to some issues I contracted. I got an email from the developers to give it another shot and LUCKILY I did. 1st- The support is 24/7, I do not get why some reviews are saying that support does not exist or is too slow to reply, if this happens then there must be a reason, after all, we are all humans and the developers are no machines. try to be nice when even leaving a 1 star review.
2nd- not one issue I had and the support team did not help me out with, sometimes they add new features to meet my needs and this shows that those guys are def doing their best and hard workers.
3rd- I am an extremely picky perfectionist person and I asked for tiny demands and all I got in return was an extremely polite and supportive team, thank you.
4th-The interface of the app is very easy to understand just give it a shot to surf around and ask the support any questions they will reply on the chat immediately.
5th- I have tried other apps and nothing comes close to this one in terms of ease of use, options, price, and support. Don't waste your time looking elsewhere, this app can meet all your shop's needs if you are looking for product personalization.
Thank you, Developers and Support team, I am 100% happy that I reinstalled the app!!
Great app, fully featured. And the support is great. They were very responsive in resolving some little problems that i had.
The best product customisation app in Shopify! The features are extensive, and the support super fast and professional!
Great app! The support team is helpful and there is also learning materials in the form of videos and articles.
I built entire stores around this apps personalization functions and it works great. Plus their support is excellent. Highly recommended!
Ein tolles Tool mit vielen Möglichkeiten und der Support ist auch hervorragend. Ich würde es jederzeit wieder kaufen
using this app for longer time now and it does great work ! all kind of personalization for my products. Why im leaving the review only today is because the service is so great! i had a problem, contacted service team & within 5 min it was solved!! i love it ! amazing
I used this app to let customers build their own neon signs.
This app fulfills my requirement and its support is also awesome and Quick response.