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So far the overall experience has been pretty good. Fairly easy to implement, and I was finally able to optimize a single test product, but I needed customer support to do so. It's not perfect but it will suffice for now. There are some areas where you have limited capabilities that I hope will addressed in the near future.
Be mindful if you have an API connection that utilize existing fields. You are going to need developer help to sync the two. For the time being, I'm utilizing a preview field only and had the Zepto help to remove the add to cart button (quick fix).
Regarding support, Muhtasim is my guy and he helped me through this initial stage and was prompt. So that's a big plus.
I do recommend this app. Not 100% sure this will be our long-term fix but we will get mileage out of it for the near term.
Great app, easy to use, and support are always on hand to help. No issues with this plugin whatsoever. Highly recommended.
Love the app, clean, easy to install.
Rather hit & miss, causes website to crash totally when item is added to basket, the additional fee on the item is not added either, support is a bit slow on replying. The concept is good, however the execution is not the best. Will to reinstall if they can resolve the issues. For now I will uninstall
Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.
Great product and easy to install and setup. Exactly what I was looking for to add customization to my products.
I am trying to use this but am stuck and it takes 12 hours for a person to respond, ask a question, and then another 12 hours. And their tutorials are from 4-6 years ago, different version.
The best support I’ve ever received on Shopify.
The Zepto team was incredibly fast, helpful, and clear. They explained every detail, even sent me custom videos, and helped me tailor the app exactly how I needed. I’m building a complex custom store, and their support made it possible. Highly recommended!
Excellent app, support is great!
I had some problems with a multilangual feature on the application. Luckily Piyal from the customer support helped me install a language app and even help me to translate a small thing. BEST SUPPORT EVER