Zepto Product Personalizer , 935件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2020年9月20日

The app does what it should, the live chat, however, does a lot more customers are appreciated Thank you very much, I haven't regretted the purchase

CapFam D
ドイツ
アプリの使用期間:3日
2022年12月23日

I love Zepto and the support team are amazing. I created a second site and asked them to copy all of the personalisations across. They did this perfectly within 24 hours. I highly recommend this app.

pet-tags.com.au
イギリス
アプリの使用期間:3日
2021年11月17日

The app is really good it has helped save me a lot of time on product personalization. The support is even better.

Purpink
ケニア
アプリの使用期間:2ヶ月
2021年8月11日

The support behind this app is amazing! They helped get everything setup to match my theme and functioning properly.

Southern Birch Company
アメリカ合衆国
アプリの使用期間:3日
2020年7月2日

The app does not work and poor customer support.i have asked a question about 2 days ago and did not get the answer yet.
however today the app completely stops working!
I spend hours doing the huge configuration with tones of conditions but I was not able to save the configuration. that's awful!

COLOROMA
ジョージア
アプリの使用期間:3ヶ月
Zepto Appsが返信しました 2020年7月3日

Thank you for taking the time to review.

There was major scheduled maintenance of the server (Siteground - one of the top) and they had completely disabled .htaccess file and caused the app unusable. After contacting them for a few hours we were able to resolve the issue

Please delete your browser cache and recheck now.

This is not going to happen again we promise!

you can reach us at support@productpersonalizer.com

Please consider deleting the review to help us

We are deeply concerned and sorry for this issue.

Thank you for your patience!

Kind Regards,
Saifullah
Product Personalizer

2022年2月2日

Wow. So many positive reviews. I can't understand it. We waited several weeks and started paying for the app, set it all up and launched our customisable products only to have the very first order go horribly wrong. We had to apologise profusely, issue a refund and assume we'd lost a customer before we'd even started. Then it took almost as long again, through numerous conversations with several different people only to be eventually told the app was not compatible with Printful.com! Not compatible with one of the biggest POD suppliers in the world?! So what's the point of it then? Please make this clear to anyone else stupid enough to assume it would at least be compatible with the biggest suppliers. Because my time is like a toddler in a tiara... Short and precious (thank you Pitch Perfect!)

Needs Mutts
イギリス
アプリの使用期間:2ヶ月
2022年7月15日

The live preview isn't showing on iphones (it works on their demos), so I contacted support for help. Support clearly has no idea... They told me to turn on sticky preview (obviously this won't help, but I obliged), then they told me to change the background image size (obviously isn't the issue, but again I obliged), then when that didn't fix the issue they stopped replying

creatorhub.gg
カナダ
アプリの使用期間:2ヶ月
Zepto Appsが返信しました 2022年7月27日

Thanks for your review. We have seen it as a theme issue and made our app compatible regardless of the problem. I hope you will understand and Change your thinking. We are eager to help if you need anything more.

2018年11月23日

So far this app is great, Perfect for my customers to design custom items, I've been wanting something like this for years and now I finally have it. Easy to upload fonts too!

STICKERNERD.COM
アメリカ合衆国
アプリの使用期間:2日
編集日:2020年5月2日

Nice app. Definitely space for improvement. I will try to use it just to let customers customize objects with a name. The devs are pushy for a good review. I really don't like it.

Concetto è
イタリア
アプリの使用期間:2ヶ月
編集日:2019年6月5日

The app developers, have addressed most of the issues pretty quickly and have been helpful. Although initially there was some misunderstandings, it was cleared up with a screen recording of said bugs and they were swiftly fixed.

I still believe the app can be improved in UX. But it is still a great for what it is.

OfficeMark
カナダ
アプリの使用期間:約2ヶ月
Zepto Appsが返信しました 2019年5月1日

Thanks for taking time for review.
- This has never been happened and no one out of thousands store owner has never complained that . There is a bulk removing option you might have triggered
- The UI has been improved and field title is replaced by label
- The UI has been improved
- Here is HOW PRICE INCREASE WORKS: https://doshopify.com/product-personalizer/help/how-options-with-costs-are-displayed-in-the-cart-checkout/
You need to set price option in your theme . Here is tutorial: https://doshopify.com/product-personalizer/help/price-per-option-theme-installation/
- This is a theme issue described here : https://doshopify.com/product-personalizer/help/incompatible-themes-price-per-option/
- The tag is created for technical reason to prevent the product being shown in the store. More details : https://doshopify.com/product-personalizer/help/hide-newly-created-product-by-the-app/

We are constantly updating our UI . As the app is a complex product building tool at first it may seem difficult to understand . Once someone is accustomed he/she will certainly enjoy it.