Zepto Product Personalizer

Apps works mostly as intended, albeit with a few minor bugs here and there. But the customer service is pretty perfunctory and subpar.

We use this to personalize products that people purchase. We offer personalized premium gifts and without this app it would have been very hard to deliver on the intended experience. We searched many apps before we landed on this.
Not only this app is the most advanced one, the customer support team has also been amazing, fast and they go the extra mile to answer your needs. Highly recommended.

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

Loved the app very much and it solved my problem just like that, so I don't need to hire a guy for the development.. Also the support is great and they can solve you anything...Cheers to Al Amin Khan

The set up wasnt 100% intuitive for me but the video help section is very good and even when I had a few issues after that - the online help has been absolutely brilliant and very prompt. Better than any other app i've dealt with recently.

I used this app to set up customization options for a series of mugs that comes with multiple variants. I found this app perfect for my needs, pretty easy to use, and flexible enough to achive the results I wanted. I asked for help to the support team a couple of time; they've been really fast and professional. I recommend it.

Nice app. The interface needs improvement. But works great for simple personalizations options, easy to configure.

I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!

Diese App ist wirklich sehr gut und leichter zu bedienen als manch andere dieser Art. Der Preisplan ist fair und der Support ist wirklich jederzeit bemüht zu unterstützen und zu helfen!

So far, I love it! When I had questions, their support was quick to reply! They were a great help and very easy to work with!!