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The customer service team is very helpful and quick to respond. They assisted me in figuring out the problems in my setup which really convinced me to use the app.
Every single personalisation option just vanished from the site 1000s of products that had options now have no option for any personalisation. The Dashboard just gives an error and I can only email them to which I didnt get a response to the last email I sent over a week ago which I ended up working out a fix for so Im not holding out much hope for a reply. Currently looking for another app urgently that can bring the personalisation back to the site so we can receive orders.
Thanks for your review and patience during our recent app update. We aimed for significant improvements, but there was a temporary disruption.
Could you kindly update your review based on your latest experience? Your feedback is crucial, and we're dedicated to providing a better experience.
It’s a great application. The technicians solved the problems I raised patiently and recorded a video explanation. Thank you very much.
Great app! Great support! Does exactly what we need it to. Contacted them with an issue and it was resolved less than 12 hours later. Great job! Definitely recommended.
This app packs a load of features in for a very affordable price. The developers are very responsive.
Had issues with support at the beginning, but was able to get it solved. If you're having them install the app on your site, be sure you reach out to them to let them know you've granted access. Didn't know that this had to be done which caused some confusion. Really enjoying the app now that it's all installed. A lot of work on the front end to get options set up, but I'm pretty sure it will be worth it after all said and done.
The app was exactly what I was looking for! Now I am able to provide to my customers the customization options I want, for the price I set. The support of the app is awesome as well! Specially Shahariare, help me get familiar with the app and answered me every single question!
Abdullah Al Numan è stato davvero fantastico. Ha risolto il mio problema in pochi minuti. Lo consiglio davvero.
Amazing response time from support and the problem was fixed the same day so I was back in action in no time at all
Thank you for your wonderful help
This app is very easy to understand and to use, very useful. The support was very helpful for the installation. Recommend