Avaliações (1 115)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
7 de fevereiro de 2021

The app came closest to what we wanted in terms of full product customization. The only reason we are giving it 3 stars and why we decided not to continue with it is unsatisfactory customer support. The responses were always too late. We had to stall our launch for 3 days in order to get a solution to our problems due to multiple back and forth. Support was polite and finally did answer our questions but we were concerned with the amount of time it takes for them to get back. We didn't want to take that risk when we went live.

mademyself.fr
França
3 days usando a aplicação
25 de abril de 2022

I'm using the app to add options to our products. I had some trouble with the setup and customer service were great :)

Hoover & Strong Outlet & Unique Finds
Estados Unidos
About 2 hours usando a aplicação
23 de janeiro de 2021

A very useful and powerful app for offering customers multiple personalisation options, in a variety of different formats.

TopWhiskies
Reino Unido
About 2 hours usando a aplicação
12 de setembro de 2022

I don't know what's better, the app or the customer service. I was prepared to do a custom build, spending months and tens of thousands of dollars to achieve what this app does natively. I can't believe my luck in finding that it exists. I've saved myself so much time and money and the team has been amazing at handling my questions when I think something might need a custom change, and they let me know that it's actually already an option. Legends!

Albums
Austrália
About 2 hours usando a aplicação
Editado a 3 de julho de 2020

Product Personalizer is the best value for money app I ever used for my Shopify store. On top of that, the support team of this app is Excellent, they really care!! I can't thank you enough guys.

AliDropshipping Store
Estados Unidos
About 2 hours usando a aplicação
14 de outubro de 2020

The product is good but I decided not to use it. Customer service is fast and responsive which I appreciate!

A Jar of Pickles
Estados Unidos
About 2 hours usando a aplicação
30 de novembro de 2021

Great customer service! Very fast response and the issue was fixed immediately. Would recommend especially Shahariare Rahaman!

Miei
Austrália
About 2 hours usando a aplicação
27 de outubro de 2022

Wow. The customer support with this app is great. The app works perfectly for what I wanted it too and the team were on hand to help me make the customisations look perfect on my store. The help is much appreciated.

Tiddlers & Nippers Ltd
Reino Unido
About 1 hour usando a aplicação
11 de abril de 2023

does not bring enough support. Quite horrible for image upload option. The video does not have voice, lacks information....horrible experience

KoolArtists
Estados Unidos
About 21 hours usando a aplicação
Questão respondida por Zepto Apps 11 de abril de 2023

Thank you for your review. Sorry if our video lacks information. We are happy to guide you through our five-star support team. Don't hesitate to get in touch with us at support@productpersonalizer.com. We also have live chat support through the admin dashboard.

3 de dezembro de 2021

Great app, easy to use, and support are always on hand to help. No issues with this plugin whatsoever. Highly recommended.

Collins Debden
Reino Unido
26 minutes usando a aplicação