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unfortunately this app did work for us! we pay the subscription and even paying for it the app with get disconnected from out items and our clients were not able to personalize their product...
I hope this message finds you well. I am writing to extend my sincerest apologies for any inconvenience or frustration you had experienced with our Shopify app. Your satisfaction is our top priority, and we deeply regret any issues that may have arisen.
We have taken your feedback seriously and have been diligently working to address the concerns you raised. Our development team has been actively working on updates and improvements to enhance the functionality and overall user experience of our app.
We've made significant improvements and would appreciate it if you could update your review based on your latest experience
Your feedback is crucial, and we're committed to delivering a better experience.
great app and great support, very fast and efficient. i think is one of the best apps in store if you need custom products.
great app, we have tried all the customiser apps and they were all to hard, this app was easy to set up and also support was very very helpful and continues to be helpful whist setting up my website.
any problem i have they fix it for me no worries
Amazing Support + Just What We Needed For Our Personalized Products.
Responsive, fast support and they went above and beyond what you would expect from an app developer in helping us implement this app for us. I find it really easy to set up new personalized products, I love how the conditional logic lets me create more advanced personalization options. I use this app on two of my websites now and highly recommend it.
The app works really good and whats even better is the live support. They edit everything according to your preferences. Highly recommended.
Product great, support whilst it is quick is generally quite poor. The staff do not know what they're often talking about. 3 x i have asked for development support for a cart issue and they just dont know how to assist.
Thanks for taking the time to review. We have solved everything as requested. We demand a fair review.
The customer service team is very helpful and quick to respond. They assisted me in figuring out the problems in my setup which really convinced me to use the app.
It’s a great application. The technicians solved the problems I raised patiently and recorded a video explanation. Thank you very much.
Great app! Great support! Does exactly what we need it to. Contacted them with an issue and it was resolved less than 12 hours later. Great job! Definitely recommended.
This app packs a load of features in for a very affordable price. The developers are very responsive.