My Product Registration
Voldoet aan onze hoogste normen voor prestaties, ontwerp en integratie. Lees meer Opent in een nieuw venster
Recensies (72)
Verfijnen
-
Op beoordeling
Doesnt install. Have tried on numerous browsers and many attempts.
The app installed once and timed out over and over and over again, so I uninstalled it. Since then, it continues to not install across Firefox, IE, Safari, and Edge. Across 4 different storefronts. I wish I could contact you but again the APP DOESNT SHOW UP. DROP ME AN EMAIL I CAN CONTACT AND ID BE HAPPY TO TRY AND WORK THIS OUT.
They fixed the problem they claimed in their response, for about 3 days and now again this app won't load on Safari or Edge. Businesses don't have time for apps that don't open.
Thanks for the updated review and the extra context — it was exactly what we needed to trace the issue!
We dug through our logs and found the culprit. During your first install the Shopify billing approval step didn't complete. This triggered a rare edge-case bug on our end that caused the app to time out instead of loading our recovery page, and it unfortunately blocked your subsequent reinstall attempts. We sincerely apologize for the frustration.
The good news is that we have completely fixed this issue. If you're willing to give it another try, the app will now install smoothly in those edge cases. (Just note: Shopify requires the charge to be accepted to complete the setup, but your 5-day free trial means you won't be billed).
We would still love to help you directly. Please reach out to us at support@productvarify.com and we will personally make sure you get set up fully.
Thanks for the quick response and action on our request.
We have been using the English version to adjust the wordings for our Vietnamese pages.
We found there is a field that cannot update the wording, but the support team quickly fixed it within 2 hours. And now, we can translate that field as well.
The quick follow-up enabled us to provide better service to our customers!
This app is incredibly customizable and support is absolutely top-tier. The app take care of everything we need! Thank you!
This app has been very valuable for our business. It’s reliable, easy to work with, and backed by a team that goes above and beyond to help.
We’ve been using this app across nearly ten of our shops and are very satisfied. The support is quick, and they provided a custom solution that addressed our needs perfectly. Highly recommended.
Really great app for managing and customizing our warranty form. It is user-friendly and flexible; anyone without code knowledge will be able to handle the setup/design. Furthermore, the support team is very helpful. They answer all of our questions instantly and are able to resolve issues in a short time. Highly recommend this app.
We have used this App multiple times now as a problem solver. Sending consumers updated parts for their ovens or redeeming a GWP for a product launch. Super helpful & easy to get live with no development needed.
This has been the most reliable offering for a product registration app. Vito is super responsive if there is ever an issue. We're looking forward to version 2!
Updating my review in 2025 from 2022, I still stand by this.
The customer support team is always helpful and quick to assist in solving any issues. They also provide customization options, including custom API integrations, which makes the app much more flexible to fit our needs. I really appreciate the team’s effort and professionalism — they are responsive, knowledgeable, and willing to go the extra mile. Thanks to their support, we’ve been able to implement solutions smoothly and efficiently. Highly recommended!
This app has been very valuable for our business. The support is quick and very helpfull.
