My Product Registration , 73 recensies
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Support team is incredible. Fast, responsive and just best in class. Thanks for your help Vito, above and beyond!
Simply the best product registration app! Fantastic support, almost instant! And helped us to troubleshoot the setup, great team!! Highly recommended!!
This app is great for our customers being able to register their products with us. We needed a way to change the default order status upon registration and got in touch with Vito. He replied very quickly and solved our problem in no time. Excellent customer service! Thanks again, Vito!
I've reviewed some product registration apps and this one is the best among all. The out-of-the-box features are almost exactly what we need. The support staff is very helpful to enhance it as needed.
Love this app, it works super well! Vito is very helpful in getting the app dialed-in for specific needs. Wonderful Customer Service.
I have had this app installed for approximately 25 days. Since first installation the developers have worked with me to add my tweaks to the program. It was a good app to begin with, but with the devs help, they have made it an outstanding program if you need to have customer register a product. I highly recommend this product!
Fantastic app and phenomenal support, cant recommend this enough!
There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?
Sorry it was a bit confusing for you. I’m always here to help and happy if we continue with our conversation in support email, rather than using review as communication, we can try to solve the issue first, then review afterward.
Regarding your comment. Yes there are two emails one is the notification email which is the store owner’s email, another one is the From email which is the from email for the email to customer (by default it will use the app’s default email as From email, because for a email provider to set custom from email it will need to verify you own the email, not pretend to be steve@apple.com etc)
As in your case, the store owner’s email is your personal address like e.g steve@apple.com, and the app took the store owner’s email as the notification email, then you changed the From email to something like info@apple.com, in this case the reply to email is notification email steve@apple.com. As you mentioned, this is not what you want, because you don’t want to expose your personal email steve@apple.com
Then you changed the notification email from steve@apple.com to register@apple.com, so the reply to email is register@apple.com, then you want your personal email to receive notification email about registration
In your case, you can simply set up routing rules in your public facing register@apple.com and route the notification to your personal email.
BTW, in general its not good idea to use personal email as the store owner email, as the company grow bigger and have more people, it better to have a public facing email.
How can i change the form Slug?
My site : https://sample-simo.myshopify.com/pages/product-registration.
I need it shows “Product Registration” on my page, not” product-registration”
Plz help me. Thank you
Thank you for your review. For this kind of problem, its better to use support (I can see you already have sent us a support email, so I will paste the answer here just in case support didn't go through)
Firstly it's not a good idea to have spaces in the URL, because it will replace with `%20` by browsers like Chrome and Edge, so the whole URL will become https://sample-simo.myshopify.com/pages/product%20registration if you copy it, that's why most of the URL either using _ or - as separator
Looking at the URL, this is a page you created in Shopify, so it's not something to do with the app (I can see you have used the theme block to embed the app onto the page, hence the form is shown on the page)
Since this is not have something to do with the app, to change the URL, you will need to change it in the Shopify admin > Sales Channel > Online Store > Pages > Select the page > Edit with SEO > Change URL and handle
Let me know if you have any other questions, we're here to help
Great app and great customer service. Highly recommend as it is very simple to set up and use. Keep up the good work.