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Requests History has not updated to reflect recent sales. I have been waiting for 5 days without answer to my support email. Setting my rating to 1 star seems to be the only way to get the attention I need from the dev.
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I have struggled to get this app working as it should with my store for over half a year. The tech support is not the quickest but to the credit of the dev, they did persist and resolved matters in the end. While I do recommend the app, I would add that it can be a challenge to get it working with custom themes and does require a lot of personal time to get needed attention. Hopefully my experience has led to an improvement in average turnaround time for others.
Hello,
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! We are delighted to learn that we have been able to support you in configuring and resolving any brand-specific challenges you may have encountered. Your satisfaction and success with our application are of utmost importance to us!
Gratitude,
The MyAppGurus Team
Really impressed with the support team, they were so helpful and made things easy and quick . The best app for early startups
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
I love this review application! The creators of it, are very responsive, and accommodating. The look is very nice and attractive. Thank you!
We're happy to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
I'm not enjoying using this app at all. I asked a question on Live Chat and didn't get an answer. I set it to get an email when a customer reviews a product, the emails don't arrive. Today the app won't even load. There is an issue where some of my reviews are showing as Pending PII, it looks awful on my website and I can't get an answer from them on how to sort this. I'm thinking of deleting this app but I don't want to lose the reviews I've got. Could someone please get in touch with me?
We're truly sorry for the inconvenience and frustration you've experienced. We're actively working to improve our customer service and ensure every inquiry receives the attention it deserves. Please give us another chance to assist you—we're committed to making things right.
Regards,
MyAppGurus Team
The best app for reviews! I love everything about it. It's easy to use and looks super professional. The support is also top-notch! I had a small issue after updating and contacted them via email. Chirag Rawal answered in a minute or so and fixed everything for me in no time. Highly recommended!
We're happy to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
It is easy to use, but the support services are very poor and extra fees are required for developments, which is not acceptable. Also, the application visual areas are not sufficient.
Dear Yunus,
We apologize for any inconvenience you’ve experienced and appreciate your feedback. The fees you mentioned are for the customizations you requested for the layout and structure. Aside from that, we provided you with custom CSS and made changes at your store level. Nevertheless, we are truly sorry for the issues that occurred and kindly ask for your trust once more.
Regards,
MyAppGurus
Free app for new starters who don't want or need to pay. Links easily to Shopify with simple instructions.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
Not only is this app exactly what I needed, their support line is AWESOME. Ashu really does care about his customers and goes out of his way to make sure things look and run smoothly. I wanted an app that I could install and never have to worry about it again. This is definitely it.
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
I just integrated the app with my shopify. I have been looking for an app for a long time and finally found it. I also got live support and they answered all my questions very quickly. Very great everything!!
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team
I absolutely love this review app! It has made life so much easier when comes to finding reliable opinions on products and services. The interface is user-friendly, the reviews are detailed and helpful, and I appreciate the community aspect of being able to share my own experiences. This app has saved me both time and money, and I highly it to everyone looking for trustworthy reviews. 5 stars all the way!
We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.
Regards,
MyAppGurus Team