Stamped Product Reviews & UGC

After using this app since 2019, I'm sorry to say there are some frustrating flaws which are leading is to consider migrating to another service.

1) You can't display a single review (as in one review). You can only display a review title, which the user has to click to see the review. There are a number of problems with this approach, the main one being that 99% of review titles are generic like 'Great service' or 'Great product'. This makes the reviews look fake and makes people less likely to click the title to read the review - even if they understood that you have to click to see the actual review, which most people do not.

2) You can't leverage reviews by integrating them into your content. It's infinitely more powerful when your marketing text is backed-up by a customer who says the same thing. But not being able to display a review makes this impossible (review titles are almost pointless as noted above). We've been told that to display a single review, we'd have to hire a developer to make a custom app. This sounds crazy for such basic functionality.

3) We often go through periods where in-page reviews don't display on the front-end at all. When this happens we try multiple browsers, try viewing on our phones over the mobile network (bypassing our ISP), clearing the cache etc. Then after a while, the reviews display agin.

4) The app is unacceptably slow 90% of the time - and we're on 200Mbps fibre with only two people using the bandwidth. Every click has a delay, it's crazy. Also, adding reviews in the Shopify editor is painfully slow, often requiring constant re-loads just to see them (often 3 or 4 reloads).

5) [Edit - this is now fixed] You can't search reviews! This used to work but it's been broken for months now, something support has acknowledged.

If all you need is a decent system to collect reviews and display them on product pages, then great. But if you want to start leveraging your reviews in more places around your site, like the home page, landing pages, blocks etc, then I'd seriously consider another app.

What's kept us using Stamped for so long is the great service and the people. But the crazy limitations and speed issues are forcing us to consider a different app (we're not looking forward to moving). Sorry guys, very sad to leave this review. Cheers, Ben

Iʻve only started to use Stamped.io but so far itʻs been working great. Itʻs so nice to see reviews in my store.

Excellent Support and awesome service . THere are rooms for improvement. But overall the best review app out there

Great app and great customer service! I have tried a lot of review apps and this one works the best and looks the best on your product page. Highly recommended.

simple yet powerful. get the addon too, automated review requests after order. amazing!

Its awesome. Really like the Ali express review importing! ✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅

The support team is so helpful!! Can't be happier about their service. I wanted to change something that I couldn't do or figure out how to do through their customization page, I got a response back from Marcel in less than an hour and it changed to exactly the way I wanted it when I viewed my store again. The app overall is super easy to use, and a lot of customization to play with.

Help with conversions and support is great with the app highly recommend it

It's the best review app ever cuz it solves all my problems! easy to use and easy to install! I am beginner but still ok

I used the app with integrations on Shopify and Webflow website. Easy to use and good ratio of feedback.