Stamped Product Reviews & UGC , Počet recenzí: 6 298

**Update: you said we raised 6 separate tickets, but it's ONLY after I kept speaking with one of your support team with over 70 email threads. The app occurred several bugs during the migration, and we had to tackle all. However, whenever I asked 3 questions about 3 different issues, your support only answered one, taking 1-3 full business day, and that was not even resolving the query. After maintaining that for 3 weeks, I decided to raise other tickets. That's how we got 6 tickets open. Your support team tossed our ticket to the billing team. Even though your billing team saw my ticket regarding bugs, they didn't tell the support team. As a result, my ticket stayed for over 3 days. Only after I raised another ticket, someone else appeared to look after the ticket. And over 3 days, homepage bug, is a serious issue. After posting a 1-star review, they finally fixed the bug. That's magical, since we had to wait this long. Now the reviews go public, you are fixing the bug. Full of bugs and only offer great customer support, WHEN first installing the app. Terrible after, when we really need help. I faced an issue with sending review request. None of our review request was sent to our customers. As a result, we are not collecting any review since 9/19. However, they are just "looking into" the issue. I have been exchanging emails around 70-80 times. They are great when you first installing the service. However, once you are bound by them, they just do not care. Go to Okendo or Junip. The app is also full of bugs. I had issue showing questions and answers in the main widget. I have been waiting a solution for 3rd week by now. I need to chase them and send them several emails a week, to receive a reply that "they are investigating" the issue. For such a critical thing as review, these two attitudes 1) do not look after their existing customers - I have been loyal to them for lat 1.5 year - 2) core function full of bug become the reason why we need to avoid using them and move on to more affordable competitors like Junip.

lets try this out, it seems great.and this is the first time i use it. feedback is so essential for a growth for business

nice. e

Awesome app for social proofing! I will continue to use it for all of my future shopify stores. It is very simple yet very helpful.

So far so good! Customer Support is very responsive as well! Thank you!

Product works well, can be a bit tricky to understand how to set up. Some support link for each set up would be great and those question marks that Facebook have next to each setting bow would be really good

You need this app! We wanted to get more reviews, and had previously integrated with YotPo but at a $1,000+ upgrade cost (no thanks) we searched for cheaper options. We found Stamped.io through free fly an apparel company who gave them glowing reviews. Sure enough the developers at Stamped.io were a dream to work with!!! They even went above and beyond to fix some code our other developer had messed up (unrelated to reviews) -- Shout out to Tommy for fixing that for us!!!! He went above and beyond answering all of our questions about Stamped.io and responding to our every request. Including when we only wanted to send out review request emails for orders placed during a specific time period. Stamped.io is a GREAT choice!!!

I am installing it and it all looks great so far. 5 stars if my expectations are met. I am sure there will be another opportunity to leave a review soon. :-)

This app is amazing! You can easily install and use it without any coding required and you can instantly import your order history and start sending review request to your customers.

Seems easy to navigate and offers great options in the free account. I would recommend to other small business looking to get started and increase online sales.