Stamped Product Reviews & UGC

Warning: After using the reviews app only, I switched to a full year plan of Full Suite (Loyalty and Reviews) with Stamped. The loyalty portion did not work, with an obscure explanation that it would work when I was migrated to their new Loyalty 2.0 (despite the fact I had just signed up). They refunded me, and I returned to working with Smile for Loyalty. Since then (April 19), Stamped is no longer sending review events to Smile, despite the apps being configured correctly. I have escalated service tickets in for over 5 business days with no solution.

Try to contact support for immediate support , but unfortunately you need to email support and wait God knows how long!!!!!!!!!!!!!!!!!

We paid upfront for a year for your reviews using Mustafa N. as our account support, and our development project took far longer than expected. We are still going and its nearly a year later. Stamped refuse to refund us or provide credit to reflect the delay. We have not used your software at all, and yet they say we are not entitled to a refund or anything, which I find egregious and this is something everyone needs to be aware of. Someone from Stamped, please contact me to arrange a resolution as I don't want to write bad reviews all over the place. Thankyou

Stamped is trash. I installed it when migrating store to shopify and it emailed 200 customers for reviews automatically. It also would not let me turn off the request review sequence.

Einfach mal nach anderen Mitbewerbern Bewertung APPS schauen. Die Modelle hier sind viel zu teuer und haben dazu noch weniger Leistung als Mitbewerber. Funktionen und Anpassungen sind auch nicht so das beste. Nutzen das jetzt seit einiger Zeit mit 6 unserer Shops. Aber man kommt und auch preislich nicht endgegen.

Zero stars. Hard to use and navigate. Won't input into website. Keeps give error codes.

takes forever to load every change. ive installed and nothings showing up on my website, just slowing my website down likes it trying to load it but cant. super upsetting.

edit: its added now but still wont load, i see the empty space where its trying to load it, but it wont load in. taking forever to make any updates. uninstalled. terrible app, just because it takes ages to load, never loaded. finding an alternative.

Charged every month on multiple stores. Yet havent been able to access in over a month, support is horrid. They say update the app when there is no clear indiciatino on how to update. Not sure what we are paying for at this point. We never leave comments but after the expierence here is was just.

We resolved an issue for a customer and subsequently attempted to remove their review. However, it's still visible on our page even after three days, which is impacting our business. Attempts to reach the Stamped team via the chatbot have been unproductive, leaving me frustrated by the app's slow update times and the persistence of reviews we've chosen to delete. It's disheartening, considering the years spent gathering positive feedback, to think about removing the app over this.

paid for the upgraded plan and received zero support. I have emailed ten times and all I get is canned response. No onboarding what so ever. Definitively a waste of time and money. No phone either!