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I recently switched & seem to really like all the features the app has to offer. I also reached out a couple times for questions & assistance & they got back to me super quick & were very helpful. I like having the reviews under the products & it's nice to be able to resend review requests to customers from a easy to use dashboard. I can see there are several other features that I have yet to discover, but they look really cool & looking forward to utilizing this very nice app. Thank you =)
Love it! Makes it super easy to get customers to leave reviews!
The customer services was great, they were very helpful and prompt in replying, and the app seems to be working well so far. Very glad I found this app!
Stamped.io is a fantastic tool that absolutely can handle all of your review needs and has a massive amount of options and features that easily work with just about any needs I can think any eCommerce solution would need. Their support is great which is very rare for most Shopify apps.
Customer service are always super helpful and quick to respond! Every time we have needed to reach out to them, they have always done their best to resolve our issue.
This app works really well with Shopify Reviews, my only gripe is that you have to manage the reviews in 2 locations IF you disable auto publishing. It's a little pricier than some other review apps (but you don't mind when it works as described and continues to improve, whjich this does!) but far cheaper than certain other review apps.
Thank you for a great review program, it's easy to use and customize. The support is amazing, happy customer here.
App works great and has a lot of features. We use the basic paid plan and are totally happy with it. The support ist outstanding and helped us with every problem within 1 or 2 days. Totally recommend!
Hey Matcha Magic,
Thank you for your review and kind words :)
We are glad to hear that you are loving Stamped.io and its features.
We'll be sure to forward your compliments to the support team, and we hope you'll have a great time with us collecting UGCs for your business :)
Update: Stamped.io's Support team was performing very slow and inaccurate but I think they have fixed this issue.
Other than I love it and I purchased a yearly plan.
Thank you all. It used to be great with a very fast responding support team.
Now, the support team responds very late with inadequate responses.
Please fix this issue.
thank you
Hi Loomia team,
I do apologize for any delays you have experienced with our support recently. We're expanding the team to ensure the service levels you have come to expect are preserved!
I see that currently we have resolved all of your existing support tickets, if there is anything outstanding, or our response didn't solve your request please let us know!
I will reach out to you separately to make sure you can flag anything urgent in the future with me directly.
It made setting up my shopify store more professional. I really appreciate it and i will recommend it to others.
Thank you.