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Their customer service is very professional and their response is quite positive. The problem is solved quickly, and one small suggestion is to hope that the uploaded average can be directly changed in the background without the need to upload again.
Hi there Lightzey team,
Thank you for taking the time to leave a review of our customer support. We're thrilled to hear that you found our responses professional and positive.
We appreciate your suggestion about being able to change the uploaded average directly in the background. We're always looking for ways to improve our service and make things easier for our customers, so we'll definitely take your feedback into consideration.
Please don't hesitate to contact us if you have any further questions or concerns. We're here to support you and ensure your satisfaction.
We just moved our existing e-shop to shopify and needed a solution for reviews and loyalty. I think nowadays it is a must. The system works very well and it also helps to minimize manual work. That's very important. The learning curve is there. Backend is a little confusing at times so it takes quite some effort to get everything running, but once you do the systems are good. Also hands up for their customer service! Very fast and they actually THINK! This is rather rare =D They solve the problems fast and are there for you is you need them. More in depth review will follow after we have used the app for a longer time with actual customers.
Outstanding support! So quick, so helpful, so impressed. Thank you SO much. We're so delighted to be a Stamped.io customer ⭐️
Stamped's customer service on helping us import reviews was quick and resourceful. By the next morning (after submitting the service request late the night before) the reviews were ready on our front-end site.
Thank you for the help!
Great customer service, had some issues installing the widget initially and my queries were answered promptly! Thanks team!
Hey Meltdown Artisan,
Thank you for your kind review, we're glad that you're loving our app and support team!
We appreciate your support and hope that you'll have a great time collecting reviews with Stamped.io :)
Just started using Stamped. Set up was very easy for someone non-technical like myself, even with a custom theme. The app is feature rich and customizing is quite easy. I still haven't explored all the functionality yet, looking forward to using it to its fullest potential
Love this app. Easy to set up and enough functionality for a start up is available on the free plan. I've contacted support and the response time and help is awesome! Thanks so much to the team.
Unbelievably good! The app is extremely capable and very well thought out, elegant and simple to use. However, the service and support is *absolutely outstanding* from these guys - like remarkable!
We've dealt with a lot of apps and their developers over the years - never have I come across a more willing, helpful and downright capable support team. Outstanding. A terrific app and service that really is second to none. Do it!
Powerful features, awesome customizable widgets, and AMAZING customer support! They are very friendly, responsive, and proactive.
HIGHLY RECOMMENDED! :)
A powerful substitute app of the Shopify Review App with many complementary and advanced features. Customer service is very helpful and respond very promptly.
Hi Netpharmacy!
Thank you for your review and kind words!
We are glad to hear that you have found Stamped.io to be a great review app and we are pleased to hear that you like our many app features!
Thank you for your continued support!