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Stamped has a very fast and friendly support team. We are very happy with the app and can fully recommend it.
Stamped.io really know what they're doing when it comes to reviews. I've tried others and basically customers actually leave reviews using this app - which is the main thing! Also, little things like the quality of the product image 'pulled' from the product page to the review request email is excellent compared to other apps.
The Stamped.io team are excellent, and all really understand their system well and are able to provide seriously good customer care. There are helpful pages on their site explaining everything, but if you don't understand a member of their team will explain it and provide little videos that make everything super clear. They're also quick to respond and do whatever they can to help you, eg creating the review widgets on your site pages for you.
I'm probably making it all sound like it's a bit of effort to get set up - it's not. But a little bit more effort when you already have a spreadsheet of reviews that need importing, if you're moving from another review provider.
In fact, I have returned to Stamped.io having been talked into trying an alternative provider for an additional benefit (which didn't work in any case!). All I can say is, when something works one can easily take it for granted.
Now that I have returned to using Stamped.io, I have even more trust in their knowledge and have moved up a notch to a plan that will provide all the more features and benefits, such as their loyalty scheme and add more features to the reviews. This will ultimately make it easier for potential customers to find reviews that address any anxieties they may have (using keywords).
It's been a hard lesson, but I'm so pleased to be back with Stamped.io, I really am. Thanks so much for your help guys : )
Amazing app and wonderful customer service.
James on the CS team is EXTREMELY knowledgable, helpful and friendly. 10/10 experience.
Thank you so much to the Stamped team for your prompt and efficient assistance. You provided timely feedback on our multiple adjustments, which helped resolve our issues! We truly appreciate it!
The customer service team went above and beyond to assist me to set up a new option with my Stamped IO app. This allowed me to further utilize this app. Very appreciated!!!!!
very helpful!
Stamped can be a little confusing to get your head around when you first start. I encountered a few bumps when starting, however, their customer service team is excellent. They went above and beyond to make sure I was happy!
Amazing support from Sid - thanks a ton! We have the app since quite some time and are happy with it. It's quite pricey though if you want some nice features added.
Great App and SUPER FAST and great customer support. Thanks!