Arvostelut (3 835)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
31. tammikuu 2019

Very easy to install and customize. It looks great compared to the standard Shopify Reviews app. I did have a question during setup and got an answer within minutes. Highly recommended!

Paria Outdoor Products
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
20. huhtikuu 2021

Amazing app and customer service! Really happy I found this app and I really recommend it for your shopify store!

ARTISANE
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
5. kesäkuu 2020

they did everything I asked. When i had problem with stars not showing, they helped within few hours. great service and product

Canadian Vita Corporation
Kanada
Noin 2 tuntia sovelluksen käyttöä
25. kesäkuu 2020

Much better than yotpo. Didnt know this app existed but as soon as i saw left everything i had for the day pending and installed it inmediatly. I thought adapting it for my store´s language was gonna be difficult but it was actually pretty easy. Thank you!

TryMindful
Kolumbia
Noin 2 tuntia sovelluksen käyttöä
Stamped.io vastasi 26. kesäkuu 2020

Hey TryMindful,

Thank you for your kind review!

We're glad that you're found us to be a better fit for your store, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

5. joulukuu 2018

The customer support is amazing! They immediately responded and helped me customize the widget. Thanks again Tommy!

menottees
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
Muokattu 16. syyskuu 2024

Buggy, often goes down.

Getfish Seafood
Australia
11 kuukautta sovelluksen käyttöä
20. lokakuu 2020

Incredible guys! They are amazing! Amar helped me a lot she was very helpful, besides that this app gives more confidence than others

The Family Gadget
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
23. heinäkuu 2021

great navigation and price. cant wait to see results from using this app. love the social media share

DISCOVER ME SHOP
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
2. helmikuu 2022

I'm paying $300/month for their service and they don't offer any phone or video call support. Very frustrating especially considering other review platforms I have used in the past have much more comprehensive support than email.

SPARX
Australia
2 päivää sovelluksen käyttöä
Stamped.io vastasi 4. helmikuu 2022

Hello Sparx,

We apologize for any inconvenience & frustration you are facing.

We have already dropped an email requesting a convenient time slot to provide phone support in order to set things right for you. Looking forward to your reply :)

22. joulukuu 2022

Long story short: Avoid until Stamped,io can prove they are able to support their customers with a properly working product without need of relying on non existent customer service to get things fixed.

Long story:
After getting the app installed, we signed up to the Business plan instantly for the features we were after. This is where the headaches started, we were unable to activate features even though the button said enabled after saving, however clicking refresh would show the same toggles switched back to disabled. The features we wanted didn't enable. We reached out to their support to help with these issues, but their customer support is honestly the most horrible part of this experience. It's non existent. I do not see the value in paying X amount a month when there is 0 support. I sent a message on the 17th Nov, its now the 22nd and still no response to a basic issue. Sure its only 5 days so far, but imagine if a critical issue occurred and needed resolving and the only way to resolve it was to reach out to customer support? Screw waiting DAYS to solve it. Because of this, We switched over to Okendo instantly, and Im glad to say our experience so far with them has been nothing but extraordinary. We're so glad we made the switch!
We want an app that is looked after and maintained, not make us feel abandoned, especially with such a crucial feature like reviews.
Im disappointed because friends of mine who also run shopify stores used to praise Stamped for being the best reviews app, but it seems ever since their acquisition, they have gone down hill. The friends who used to praise Stamped have also jumped ship to other solutions.

For those looking for a reviews app, I strongly recommend AVOIDING Stamped, they dont get my stamp of approval. Go with a another solution.

Roterunner
Singapore
2 päivää sovelluksen käyttöä
Stamped.io vastasi 22. joulukuu 2022

Hi there Roterunner team,

I am terribly sorry to see this has been your experience.

Our support has recently moved to a new ticketing software in order to address some of the issues you have experienced previously. We're a small team now, but we're growing in the new year to ensure the wait is never longer than 24hrs for any first reply from our team. We've also updated our schedules to provide more complete coverage throughout the weekend.

I know this does not change your experience, but I wanted to assure you we are aware of the challenges and working our hardest to ensure this doesn't happen again.

I see we are working with you to remove the widgets now and I do hope we can see you again in the future.