Arvostelut (6 216)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
10. joulukuu 2019

Missed opportunities.

We've been using Judge.me on our other sites & decided to try try this app based on the good reviews. Unfortunantley, the app did not deliver for us. For whatever reason, some emails were not sent to the customers- even the ones in the queue.

I'm sure customer service would have helped us (they responded quickly on a different question during set-up) but we didn't bother ...

Teas and Tisanes Australia
Australia
2 kuukautta sovelluksen käyttöä
Stamped.io vastasi 10. joulukuu 2019

Thank you for your feedback!

We checked your account and found that the emails were not added to the review requests queue as the orders are not updated as "Fulfilled" on ...

Muokattu 25. huhtikuu 2017

It's a great app with some awesome features but if you want to use anything other than the very basics, you're going to have to pay and the pricing is a bit steep ($100/mo for widget 2.0 and the useful features). Just about everything they advertise in the app description is something you need to pay for.

Support is also extremely basic. They will reply to your e-mails but usually, when you need ...

Savage Pranks
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Muokattu 5. heinäkuu 2017

If you're just starting out and just have a couple of sales and want to add some trust by including reviews, you're out of luck. You can't use this app to request reviews from past customers. If you want that little feature, you have to buy the 5,000 reviews per month level plan at $29.99/month. No help at all.

Setting this thing up is not very easy. Mostly because there are a bunch of tabs that ...

Modern Hip
Yhdysvallat
2 kuukautta sovelluksen käyttöä
14. lokakuu 2022

The features are great. But I met the reviews request sending problem and I didn't get replied for how to solve it.

Fanka
Hongkong – Kiinan erityishallintoalue
Noin 2 kuukautta sovelluksen käyttöä
Stamped.io vastasi 14. lokakuu 2022

Hey there Fanka team,

We're glad to see you like our features, and sorry to hear you were caught up in a recent bug with the reviews sending. This is a known issue and one we ...

18. maaliskuu 2021

Very expensive, looks great but only 200 orders per month for £23 a month when out of those 200 only so many will leave a review is quite expensive & the next plan up is £50 a month it gets quite pricey if your a new website trying to build reviews. I wouldn't mind if you had some sort of period you could build some up & then start paying but the free plan is really only helpful if you have a ...

Bella Casa
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
Stamped.io vastasi 18. maaliskuu 2021

Hello Bella Casa,

Thank you for your review and feedback!

Our pricing plans are actually in US Dollar instead of Pound sterling. Also they have been crafted to fit the needs ...

1. marraskuu 2023

Some great functionality offered, and it's great when it actually does what it says it will do. But good grief it's painful getting there. Some of the advertised functionality doesn't actually work. Some only works with impractical work arounds. And the UX of the app isn't great. It's the most buggy app I've ever used on Shopify. Plus customer service for anything other than basic stuff is ...

The Rainbow Stores
Yhdistynyt kuningaskunta
Noin 2 kuukautta sovelluksen käyttöä
Stamped.io vastasi 8. marraskuu 2023

Hello Rainbow Stores team,

We appreciate your feedback and understand your frustration with your recent experiences using our product. We sincerely apologize for any ...

28. tammikuu 2021

Review layout was clear. But, a customer left reviews for 2 items. Only 1 is showing. Overly complicated process. Customer service poor. Did not understand a simple 1 sentence question. I will no longer use this app.

Enchanted Home & Gifts
Yhdistynyt kuningaskunta
29 päivää sovelluksen käyttöä
Stamped.io vastasi 28. tammikuu 2021

Hello Enchanted Home & Gifts,

Thank you for your review, and we are sorry to hear about the issue you are facing with our app.

Our engineers are looking into the missing ...

28. marraskuu 2019

I've had this app for only a couple of weeks now. I decided to change the theme on my store and all of a sudden, all of my customer reviews disappeared. I reached out to the app developers for assistance and I was told I need to manually add a code to my site before my reviews would show again...I'm not good with code and the developers told me they could help me and then sent me their pricing ...

Posh Kartara Beauty
Yhdysvallat
17 päivää sovelluksen käyttöä
Stamped.io vastasi 28. marraskuu 2019

Hello Posh Kartara Beauty,

Thank you for your feedback.

We've reached out found that the review widget was removed as the theme was changed, usually, this would remove any ...

5. lokakuu 2023

This app really sucks, I've had much better luck with Fera reviews. The integration is sloppy and not streamlined like Fera, and the support is straight up BAD. Support only answers tickets via email, which take 12-24 hours per response. It takes them 4+ emails just to understand the problem, so don't expect to have issues solved within at least 4 days. I am currently on the free plan so maybe ...

Deos
Yhdysvallat
14 päivää sovelluksen käyttöä
Stamped.io vastasi 11. lokakuu 2023

Hello Deos team,

We sincerely apologize for any inconvenience you've experienced with our app. We always strive to provide a seamless and user-friendly experience.

We ...

23. kesäkuu 2023

The app seems fine, but this is the only App I have ever installed that does not offer good support. There is no real time chat available. I have an urgent problem trying to get my past orders imported and I can only submit a lifeless form for help. The auto responder says "we will get back to you in 12-24 hours, but this may be longer on weekends." I may have to uninstall the app and look for ...

Pepper Pong
Yhdysvallat
13 päivää sovelluksen käyttöä
Stamped.io vastasi 5. heinäkuu 2023

Hello Pepper Pong team,

Thank you for providing us with the information about your support experience with Stamped. We sincerely apologize for any inconvenience you may have ...