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The interface is lacking and left me confused on a few occasions. However, the customer support is top notch and with their help I am happy with the product. However, I wish it was easier to further customize the branding of emails.
The turnaround on the customer service questions is amazing! Do you guys ever sleep? The software is reasonably priced and makes getting reviews from customers a piece of cake! Worth every penny!
Super app and super the customer service! they help me to solve immediatly one trouble I created.
thank you you're great
Easy to set up and emails look great. I know follow up emails like this do produce reviews so hoping for good things - just a little early to tell how well it will work for us yet as our store has only just launched.
love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.
I used this app to help customers to have confidence in my products. This values my shop. I love you can customize your email and the apparence of the reviews. The support is very kind, reactive and helpful !
Fully automate, a must have app to help your SEO...
I love this app! The stars look amazing under all our products on both individual product pages and on the collection pages. The support from Stamped.io has been excellent. The automated emails to our customers requesting a review is awesome - love how that's all customisable. And love how you can allow uploading of customer photos and videos if you want (or not) and much more. The settings are really great. Very happy with Stamped so far! Highly recommend.
Hi there,
Thank you for your review and kind words :)
We're glad that you're loving our customizable display option and features. Customers' photo and video reviews are great social proof, and we're glad that these features have made it possible for you to increase your store's user-generated content!
Thank you for your support and recommendation, we hope that you'll continue to have a great time with Stamped.io :)
Severely OVERCHARGED of over US $659 for two months for a plan I did not subscribe for. Still no response from support.
UPDATED
Team has refunded our overpayments after the compliant and bad review. We have changed our rating from 1 star to 3 stars.
Hi Nurturing Naturally team,
Thank you for sharing your feedback regarding the overcharge issue you experienced with Stamped. We apologize for any inconvenience caused and understand the frustration it may have caused.
We're glad to inform you that upon receiving your request, our team took immediate action to investigate the issue. We quickly addressed the situation and promptly refunded the overpayments. We appreciate your updated rating, and we're pleased that we were able to resolve the issue to your satisfaction.
If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to address any remaining issues and ensure your continued satisfaction with our services.
Thank you for bringing this matter to our attention, and we appreciate your valuable feedback.
Top notch customer service and product. Can't recommend Stamped enough. Very feature-rich reviews platform at a great price and has already helped my sales within 2 weeks of using it.
Hey there,
Thank you for your kind review!
We're glad that you're liking our app and support, and it's awesome to hear that sales conversions have increased!
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)