Arvostelut (6 401)
Tarkenna
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Luokituksen mukaan
Great little add on to Products reviews! sending out reminders for customers to review products they have bought. With a few easy setup steps. Schedules the reminders and sends them without you having to send them yourself.
It works well, is efficient and the support team is extremely enthusiastic, will continue to use the app and recommend it to everyone else.
new update (October 2023)
THEIR SERVICE HAS BECOME PATHETIC! THEY CANT RESOLVE A SIMPLE PROBLEM. OUR TEAM HAS BEEN COORDINATING BUT THEY AREN'T ABLE TO RESOLVE THIS.
update- after complaining they did respond, thank you. THEY HAVE STOPPED RESPONDING TO US AFTER SUBSCRIBING TO THEIR MOST EXPENSIVE PACKAGE. BEWARE BEFORE YOU PAY THEM SO MUCH !
It was very easy to integrate to my website, will now test how this app performs. I'll report back :)
-PreppieShop.com
Excellent function and customer service. We have used several on the market and this has been the best from both a value and customer experience point of view.
Hey Uqora,
Thank you for your review and kind words, we're glad that you're loving our app's features and support service, it's a pleasure to be of assistance :)
We appreciate your support and hope that you'll have a great time collecting reviews with Stamped.io!
I used the app to gather reviews from my previous customers. It was really easy to integrate into my Shopify store. I needed help resending the emails for review and I received a response back from support with step by step screenshots.
Just installed and it seems it would work fine. A comprehensive review can be given after some days.
Detailed tutorial helps to use the app.
Too expensive, pricing is almost insulting. You offer a wide array of services but some of us just want a nice rating integration, no need to charge us thousands of dollars for all the other features that we will not use
Hello Talia di Napoli,
Thank you for your feedback.
The rating integration is actually available on the free plan and doesn’t require any paid plans, with a simple one-liner code and guide here:
https://help.stamped.io/article/142-setup-widget-2-0-without-shopify-product-review-spr-app#product-badge
Stamped.io has a wide range of price plans which fits the needs of stores of different sizes. The prices are transparent and there's definitely one that will suit the need of your store as well.
Our support team will be in touch with you shortly.
We had a customer who unsubscribed from the Reviews email from Stamped.io still receive an email from Stamped.io with a follow up email requesting a review. Now the customer is threatening to report us for violating the spam act.
Be careful, there seems to be a glitch in Stamped.io's system with unsubscribes.
Hello PROCLAIM team,
First and foremost, we want to assure you that we take compliance seriously. Stamped is dedicated to providing services that align with all applicable laws and regulations. In particular, we are fully committed to adhering to email marketing guidelines.
It's important to note that review request emails, like the ones Stamped.io sends, are generally considered transactional or relationship-based emails. These emails aim to enhance the customer experience, gain insights into product or service satisfaction, or improve the quality of products or services based on customer feedback. They are not primarily focused on advertising or promoting products, making them distinct from marketing emails.
However, whether an email qualifies as marketing or not can depend on its content and intent. If a review request contains marketing elements, such as promotional language or offers, it could potentially be classified as a marketing email and would then need to comply with the CAN-SPAM Act's regulations.
Our email templates are designed with compliance in mind, including features such as unsubscribe options. These templates offer a high degree of customization to allow you, the merchant, to ensure your communications meet the required standards. We've aimed to provide you with the tools to fulfill your responsibilities regarding the content and compliance of your emails.
While we believe that our templates and features support your compliance efforts, we also understand the importance of addressing any concerns or areas for improvement. Our team is here for you if you have any specific questions or require assistance in making your email communications fully compliant.
Your feedback and diligence in reporting your concerns are valuable to us. Rest assured, we are committed to working with you to maintain a high level of compliance in our services.
Your partners in success,
All of us at Stamped
Great customer service, I contacted them to rearrange where the reviews should be displayed on my webpage, their response was swift. Highly recommend their app!
Hey Water Butlers,
Thank you for your review and kind words!
We are glad to have been of service, and hope that you'll have a great time collecting social proof for your business!
Thank you for your support!