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Stamped.io has a great product and a great support team. I was previously using YOTPO but was unhappy due to lack of support, errors and lack of features. I am really happy now using Stamped.io. It was easy to set up and import my reviews using the Importer tab (doesn't exist on YOTPO). The other feature I particularly like is the Queue tab which shows all of your customers/orders, whether or not they have received the request yet, whether they wrote a review, etc. With YOTPO, there was no way to tell which reviews had been requested and I was always unsure if it was working. I use Stamped.io to send automated email requests to my customers after they make a purchase. They get automatic reminders if they don't write a review on the first try. I then feature those emails using the Full Reviews widget on a dedicated Reviews page. I also sprinkle the reviews on my shop page and throughout my website to build customer trust. Support staff is very helpful, knowledgeable, and replies quickly. There hasn't been anything I couldn't easily solve or do with stamped.io. Prices are very reasonable (Basic $23/mo) and many months I have less than 50 orders, so I can use the free plan. I hope this review is helpful for others and I would highly recommend stamped.io!
This app is phenomenal for easily soliciting reviews from customers and building up the credibility of your website. The flow is easy to understand and allows you to set custom messages and a custom email sequence without much work. Also very easy to import reviews from other sources using a simply .csv file. The customer service is also incredible. They helped me fix a couple of small technical things that really improved how reviews appeared on my website - within minutes of me asking. The technical support team is really fast and really good at what they do, which is helpful for me because I'm not technical enough myself to make certain changes.
Easy to install even for a non-developer, great functionality at every tier, and appropriately priced. Would recommend.
Super easy to use and the customer support has been responsive and helpful with all of our requests!
Great app and amazing customer service. Really helps you connect with your customers and get reviews on your website. Would highly recommend!
Customer service is excellent, Rachelle gave me step by step instructions to get started and I've already started getting reviews. Highly recommend this app.
I recommend this app, good features and great support team behind it. The interface is great and brings value to my business
Excellent app! Love the wide range of features and helpful customer support. Highly recommend Stamped.io!
An excellent app with numerous possibilities. The support is incredibly fast and helpful. I am impressed by the professional features of this app.
Hello nicolett team,
Thank you for your fantastic 5-star review! We're thrilled to hear that you find our app valuable and packed with possibilities. We've designed it to be versatile and robust, and we're delighted that it's meeting your needs.
It's great to know that our support team has been fast and helpful in addressing your inquiries. We strive to provide top-notch assistance promptly.
If you're impressed by the professional features of our app, you'll be pleased to know that we offer even more advanced capabilities through our Loyalty app. It can take your customer engagement to the next level with its comprehensive features. If you have any questions or need assistance with integrating Loyalty, our support team is here to guide you.
Your kind words motivate us to keep delivering the best service and features to our users. If you have any more feedback or requests, please feel free to reach out.
Thank you for your support and for being a valued part of our community!
Your partners in success,
All of us at Stamped
I moved from Yotpo to Stamped.io and so far it has been a seamless transition. Great customer service and the site is super easy to maneuver.