Arvostelut (3 700)
Tarkenna
-
Luokituksen mukaan
cette application fonctionne très bien, elle très utile pour les clients. Recommande cette application
I installed this app to start sending email automation to collect reviews and send coupons for the customers who interact. So far, so good, everything seems to be working correctly! There were some bugs while setting the whole thing up that made the process a little more slowly, but I instantly emailed the support who was super fast, helpful, and accurate in solving my problems. Would be good to have more attractive design solutions to show the reviews on the homepage of our website :)
Stamped support is very quick and helpful. The app reflects the description in the app store. There is some room for improvement in the UI. I would love it if we had more control over it as developers.
Really great support and assistance - and the app is a great way to introduce rewards to your customers!
Expensive, but best app out there in terms of functionality + most amazing support! They answer fast and are always there to help
Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.
This app is not bad, however, it is riddled with WAY too many options and is unorganized (not great UI). The help button from within the app does not work. It is also annoying to see UPGRADE all the time, everywhere. Would prefer something much more minimalistic and straightforward, not needing to hunt around everywhere for a million options. UPDATE: Pretty good support from Arjun, decided to upgrade this review.
Hi Gabi + Skin team,
Thank you for your valuable feedback on your experience with Stamped. We appreciate your review and understand your concerns regarding the number of options and the organization of the user interface. We take feedback like yours seriously, and we consider it as valuable input for future improvements.
We want to assure you that we are actively working on addressing these concerns and are treating them as feature requests. Our aim is to streamline the app's interface, making it more minimalistic and straightforward, while still providing the necessary functionality to meet our users' needs. We appreciate your patience as we continue to make enhancements to improve the overall user experience.
We apologize for the issue you encountered with the help button within the app. Rest assured, we have resolved this issue, and you should now be able to access help and support seamlessly from within the app.
Regarding the frequent display of upgrade prompts, we understand your frustration, and we are actively optimizing the frequency to provide a better balance and a less intrusive experience for our users.
We're glad to hear that you received good support from Arjun, and we appreciate your decision to upgrade your review. If you have any further suggestions or feedback, please don't hesitate to reach out. Your input is valuable to us as we continue to enhance and improve the app.
Thank you for your continued support and for choosing Stamped.
While I have had issues with this app, the customer service is awesome. They work really hard to solve your problem. I find the app easy to use.
Hi there Pointelles team!
Thank you for taking the time to review Stamped! We appreciate your feedback and are glad to hear that you find our customer service awesome. Resolving any issues you encounter is our top priority, and our team works diligently to provide effective solutions.
We understand that you've experienced some difficulties with the app, and we apologize for any inconvenience caused. Your feedback helps us improve, and we're committed to addressing any issues to ensure a smoother experience for you.
On a positive note, we're glad to hear that you find the app easy to use. We strive to create a user-friendly interface that simplifies the review process for you and your customers.
If you have any further concerns or need assistance, please reach out to us. We're here to help and ensure that your experience with Stamped is nothing short of exceptional.
Thank you again for your feedback and for choosing Stamped!
We had some problems with installation but received help from Lovell and the issue was handled right away. App working great now!
This app has its issues, but the customer support is friendly and tries their best to help out. It's also got a lot of features that we haven't even dug into yet.