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I was having some issues with importing our old reviews and reached out to support. Eslam from their team was amazing. He was incredibly quick to respond and point out errors I had made in the my spreadsheet. When I still couldn't make it work on my side, he went ahead and did the import which was so appreciated. There are so many moving parts on websites that it's really helpful when a support team can solve an issue. Excited to continue to use their service now to collect reviews.
Sehr hilfreich. Meine Probleme wurden ernst genommen und sofort durch den Kundensupport behoben. Vielen Dank
They used to offer a good service although the app works fine the support is non existent now, very disappointing when you are a long term customer and you can't even get support still waiting over 4 and half days for a response. Time to look for another app I think. Update 19th March 2026 their support is still rubbish
Hey there Sous Vide Chef team,
I am terribly sorry for the experience with our support you've highlighted here. We've reached out to you on your open ticket with us to help sync those reviews on the recent SKU changes!
To keep up with the high request volume we've been experiencing recently, and preserve the world class support you're used to at Stamped; we are expanding our team and working around the clock across the globe!
We hope to be back to the gold standard our merchants have come to expect very soon. In the meantime, we apologize for the delay, and will do our best to be there for you and all our wonderful Stamped.io merchants.
The customer service on this app is awesome! They get back to you very quickly by email and helped me make some changes on my new Shopify theme... Thank you Elvis. 5 stars!
Sandy provided great customer service! She quickly fixed my issue, and I really appreciate her efficiency. I love the Stamped Reviews app, and their customer service, is a big reason why!
Customer support was great! We updated our Shopify theme and there was some code that needed to be corrected. Joel was quick to jump in there and get it sorted out. Five Stars!
Excellent support and response time on issues we were having. Great app.
Integration with my Shopify store is seamless & their customer support is efficient and exact. I will continue to use Stamped as the review app for my store. Thank you
Great service. Thank you!
Stellar Experience with Stamped Product Reviews & UGC!
The Stamped Product Reviews & UGC app it's excellent! It's incredibly comprehensive and user-friendly, making it a breeze to navigate.
When I encountered a slight hiccup while trying to integrate their codes into my website, I reached out to their support team. They responded almost immediately and guided me through the process with patience and expertise. They went above and beyond to ensure everything was set up perfectly, and I couldn't be happier with the outcome.
I must commend the Stamped Product Reviews team for their exceptional customer service – it's truly the best I've encountered in a long time. Their dedication to helping customers succeed is greatly appreciated.
Thank you to the entire team at Stamped Product Reviews for providing such an outstanding experience!
Adriana