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The nicest people run this app. Very helpful and polite! We love the app. We've been using it for 3 or so years now. This is the first time we write a review - not fair I know :). But really. Nice app, nice customer service, no complaints here.
Update - August 20204: My product reviews wasn’t showing in my store and I had no idea why. I reach out to the Stamped team on a weekend when I discovered the problem, i wasn’t expecting a reply until the following week, James got back to me started investigating the problem. The issue was that I’d updated my theme and the Stamped script hadn’t transferred across. Within 24 hours James had fixed the problem and my reviews are now showing again.
I wasn't receiving replies to my support requests, for some reason, until someone from the team reached out to me directly and got to the bottom of the issue. The Stamped team had their app installed within hours of me sending a request as I couldn't do it. I look forward to using the app as I like the automatic/scheduled review messages customers will get.
Hi there Silver stork team,
It looks like you might be missing our responses to your support tickets!
I had a look and see that we have answered every ticket you have raised within hours of their creation. This leads us to suspect our responses might be hidden in a spam or marketing folder?
I've reached out directly to make sure we can get you the support you need!
update:
Incredibly competent and quick to deal with problems
if others were like that, life would be a lot easier. Very good company Hi
fast support help with translations in german from words from the plugin. Very competent and uncomplicated. Thank you.
best regards
Julia
It works like magic to quickly get product reviews!
Helpful support!
I sent in a not-very-urgernt question on a Sunday afternoon, expecting to get a response sometime during the week. I was helpfully responded to within minutes! Eslam also provided helpful suggestions on related topics
We have been using this app for more than a year. The app is great, does everything we need for a reasonable price. Customer service is exceptional. Highly recommended.
I tried and tested several review apps before trusting Stamped.io with our reviews. I am happy with the ability to customize the layout and create different opportunities via email to capture our customer's attention to encourage a review.
Great app for requesting reviews and great support team suggesting solutions to increase them. Really useful features and settings to encourage your customers leaving reviews.
Excellent customer service, thank you for your help…………………………………………………………………………………………………….,,,,.,,.,.
I have had the app for a couple months. The process is simple and it has produced some great reviews for my products.